Sales Operations Manager

Lenovo; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

Lenovo in Hong Kong is seeking an experienced Operations/Finance professional to support AP Global Account sales leadership with data-driven analysis, performance tracking, and strategic insights across regions. Role focuses on building dashboards, reports, and executive summaries using BI and CRM data, ensuring forecast accuracy and data quality for global accounts.

The ideal candidate has 5+ years in operations/finance, a business degree, and advanced Excel/BI proficiency to partner with

Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, or related discipline.
• Minimum 5 years of operations/financial experience with analytical reporting and business insights.
• Experience in developing/optimizing business management systems, processes and tools.
• Strong analytical and problem-solving abilities to interpret complex data.

Responsibilities

• Support AP Global Account sales leadership through data-driven analysis, performance tracking, and business insights to drive strategic initiatives
• Build and maintain effective BMS materials to deliver the sales targets
• Develop and maintain dashboards, reports, and executive summaries using business intelligence and CRM data.
• Monitor pipeline health, sales productivity metrics, and revenue performance to identify opportunities and risks.
• Manage sales forecasting processes and help maintain forecast accuracy across regions
• Manage sales coverage alignment, territory management, and account move processes
• Drive process optimization and operational governance to improve efficiency and sales execution.
• Ensure data quality and compliance across sales systems, reporting tools, and business processes
• Present to AP/WW leadership on geography business outlook

Skills

Analytical skills

Problem solving

Excel advanced

Power BI

CRM platforms (Dynamics 365)

Cross-functional collaboration

Forecasting & KPI reporting

Education

Bachelor's degree in Business Administration, Finance, Economics

Tools

Power BI

Dynamics 365

CRM tooling

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Role Summary

As part of this dynamic team, you’ll collaborate with cross-functional stakeholders to manage geo-specific tasks and vertical-focused initiatives, ensuring operational excellence, process optimization, and customer satisfaction at a global scale. If you thrive in a fast-paced, collaborative environment and are passionate about driving efficiency and impact, this is your opportunity to make a difference on a global stage.

Key Responsibilities

• Support AP Global Account sales leadership through data-driven analysis, performance tracking, and business insights to drive strategic initiatives
• Build and maintain effective BMS materials to deliver the sales targets
• Develop and maintain dashboards, reports, and executive summaries using business intelligence and CRM data.
• Monitor pipeline health, sales productivity metrics, and revenue performance to identify opportunities and risks.
• Manage sales forecasting processes and help maintain forecast accuracy across regions
• Manage sales coverage alignment, territory management, and account move processes
• Drive process optimization and operational governance to improve efficiency and sales execution.
• Ensure data quality and compliance across sales systems, reporting tools, and business processes
• Present to AP/WW leadership on geography business outlook

Skills & Experience

Must-have

• Bachelor's degree in Business Administration , Finance, Economics, or a related discipline.
• Minimum 5 years Operations/Financial experience providing analytical reporting and demonstrated business insights.
• B ackground in developing / optimizing business management systems, processes and tools.
• Strong analytical and problem-solving skills with the ability to interpret complex business data
• Experience in sales forecasting, pipeline management, KPI reporting, and business performance analysis
• Demonstrated ability to partner with peers, senior management and other functional groups.
• Ability to multi-task in a rapidly changing work environment - balance multiple projects / initiatives.
• Self-motivated with drive, enthusiasm and commitment; able to work proactively and autonomously.
• Advanced proficiency in Excel, reporting tools, business intelligence platforms such as Power BI, and CRM platforms such as Dynamics 365 or equivalent systems

Good-to-have

• Experience supporting enterprise, strategic, or global account organizations.
• Experience working within the technology industry or multinational corporations.
• Exposure to regional AP sales operations and cross-country business support.

If you require an accommodation to complete this application, please [e-mail]