Sales Operations Lead - Quotation, Orders & Customer Success

TD SYNNEX; Hong Kong; On-site; HKD 180,000 - 300,000; Full time

Job summary

TD SYNNEX in Hong Kong is seeking a Sales Operations professional to support Direct Sales, Internal Sales, Finance and Compliance. You will manage quotation and sales order processing for products and services, acting as a liaison across functions to drive accuracy and timely delivery.

You will maintain SAP data integrity, generate reports, and support month-end close with a customer-success mindset. The role requires strong English communication and the ability to multitask in a fast-paced

Qualifications

• Minimum 2-3 years of relevant working experience, ideally in IT multinational environment.
• Business-focused with a sales-oriented and customer-success-driven mindset.
• Track record of Sales/Procurement Operations.
• Have good communication skills in English.
• Proven ability to work independently and effectively in an office-based environment.
• Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period.
• Sensitive to business needs, at the same time ensuring high quality output and full compliance.
• Willingness to acquire new skills/ product knowledge.
• Team player with good interpersonal skills.

Responsibilities

• Develop an in-depth knowledge of the Company’s core business model and processes, acquire an understanding of IT product attributes and vendor requirements in order to successfully place accurate quotations and sales orders.
• Be knowledgeable on business initiatives, key processes and guidelines, internal resources and vendor requirements in order to assist Sales in accomplishing company goals
• Serve as a point-of-contact for the Sales function and coordinate as needed with Direct Sales, Inside Sales, Pre-Sales, Finance, Compliance, Procurement
• Cultivate relationships with sales management teams and delivery partners/suppliers to drive demand for products or services
• Embody a customer success mindset by communicating successfully with partners, suppliers, vendors, to drive customer satisfaction and positive outcomes for Sales overall
• Follow guidelines to ensure that business is conducted with utmost compliance and integrity at all times and that behavior is aligned with the Company’s values
• Maintain integrity of information in the Company’s systems including up to date and complete information in SAP (data management, etc.) and the Company’s Sales Quotation tool.
• Perform reporting functions on an ongoing and timely basis, including but not limited to quotation generation, sales order generation, outbound documentation, follow-ups with internal Finance/Credit and Compliance depts. and customers
• Process high volume of Sales orders while maintain high levels of accuracy and efficiency.
• Be flexible and available to support business needs at various times.

Skills

Sales ops

Quotation processing

English fluency

Multitasking

Interpersonal skills

Team player

Tools

SAP

Sales quotation tool

Job description

TD SYNNEX in Hong Kong is seeking a Sales Operations professional to support Direct Sales, Internal Sales, Finance and Compliance. You will manage quotation and sales order processing for products and services, acting as a liaison across functions to drive accuracy and timely delivery.

You will maintain SAP data integrity, generate reports, and support month-end close with a customer-success mindset. The role requires strong English communication and the ability to multitask in a fast-paced