Sales Manager - Global Freight Forwarder (LCL/FCL)

Randstad Hong Kong Limited; Hong Kong; On-site; HKD 300,000 - 540,000; Full time

Job summary

Randstad Hong Kong Limited in Hong Kong is seeking a high‑performing sales professional to canvas and secure new accounts across local and international markets, promoting import and export freight forwarding services.

The role requires a Bachelor's degree and proven freight-forwarding sales experience; fluency in English and Cantonese is essential, with Mandarin a plus. You will build market intelligence, manage key accounts, and drive revenue growth.

Qualifications

• Bachelor degree required.
• Proven sales experience in NVOCC or Freight Forwarding preferred.
• Fluent written and spoken English and Cantonese; Mandarin advantageous.

Responsibilities

• Canvas and secure new accounts to expand the customer base across local and international markets.
• Promote import and export freight forwarding services offered.
• Manage and develop existing customer accounts to increase trade volume and drive revenue growth.
• Conduct regular customer visits in alignment with weekly and monthly sales targets.
• Ensure customer profiles are meticulously maintained and updated for effective outreach.
• Monitor and follow up on customer service outbound calls weekly to maximize business lead conversion.
• Prepare monthly sales plans, manage volume fluctuations, and develop strategies to recover lost accounts.
• Conduct market research to build market intelligence databases and optimize pricing structures.
• Prepare custom quotations, manage sales campaigns, and guide customer service assistants with target lead details.
• Review, prepare, and present monthly sales performance reports during management meetings.

Skills

Sales experience in freight forwarding

English and Cantonese fluency

Mandarin as a plus

Self-motivation and strategic planning

Proficient in office software

Education

Bachelor's degree in Business, Supply Chain, Logistics, or related

Job description

About the company

Our client is a global leader in freight forwarding services. With an extensive international network, the organisation delivers high‑quality supply chain and logistics solutions across global markets, fostering a culture of performance, operational excellence, and customer satisfaction.

About the team

You will join a flexible, cooperative sales team based in Hong Kong. Working closely with customer service assistants and regional management, the team focuses on market expansion, customer retention, and maintaining high service standards across all import and export service lines.

About the job

• Canvas and secure new accounts to expand the customer base across local and international markets
• Promote import and export freight forwarding services offered
• Manage and develop existing customer accounts to increase trade volume and drive revenue growth
• Conduct regular customer visits in alignment with weekly and monthly sales targets
• Ensure customer profiles are meticulously maintained and updated for effective customer service outreach
• Monitor and follow up on customer service outbound calls weekly to maximize business lead conversion
• Prepare monthly sales plans, manage volume fluctuations, and develop strategies to recover lost accounts
• Conduct market research to build market intelligence databases and optimize pricing structures
• Prepare custom quotations, manage sales campaigns, and guide customer service assistants with target lead details
• Review, prepare, and present monthly sales performance reports during management meetings

Skills & experiences required

• Bachelor's degree in Business, Supply Chain, Logistics, or a related discipline.
• Proven sales experience within the NVOCC or Freight Forwarding industry.
• Fluent written and spoken English and Cantonese, proficiency in Mandarin is a distinct advantage.
• Self‑motivated attitude and excellent strategic planning skills.
• Proficient in standard office software and computer applications.

Skills

no additional skills required

Qualifications

no additional qualifications required

Education

Bachelor Degree