Sales Manager (F&B / Digital Platform)

Manpower Services (Hong Kong) Limited; Hong Kong; On-site; HKD 1,000,000 - 2,000,000; Full time

Job summary

Manpower Services (Hong Kong) Limited is seeking a strategic leader who will oversee Sales, Marketing, Operations Support, and Customer Service for dedicated Business Units. You will shape go-to-market initiatives, pricing, and merchant acquisition frameworks to drive revenue growth.

This role requires 8+ years in digital ecosystems with 6+ years in leadership, deep F&B/restaurant operations knowledge, and exceptional relationship management across client tiers.

Qualifications

• 8+ years of total digital experience (mobile & web ecosystems).
• 6+ years in a leadership/people management role.
• Deep understanding of F&B/restaurant operations and digital marketing technologies/campaign execution.
• Proven track record of building trust across client tiers—from shop operators to C-suite executives.
• Exceptional leadership, negotiation, multi-tasking, and stakeholder management. Passion for digital media and tech innovations.

Responsibilities

• Strategic Leadership: Oversee and integrate the Sales, Marketing, Operations Support, and Customer Service divisions for dedicated Business Units.
• Go-To-Market & Revenue Growth: Formulate and execute integrated marketing communications (MarCom) initiatives, pricing strategies, and merchant acquisition frameworks.
• New Business & Pitching: Lead market analyses, pioneer new revenue ideas, and deliver high-impact presentations for key pitch opportunities.
• Product Strategy & Collaboration: Partner with Product and IT teams to define digital activation, upselling, and support strategies; recommend feature enhancements aligned with market trends and client needs.
• Merchant & Partner Relations: Cultivate long-term strategic relationships with major F&B merchants and business partners; position the platform's solutions to drive mutual growth.
• Team Management & Development: Lead, mentor, and build high-performing teams across multiple functions.

Skills

Leadership

Digital Marketing

Strategic Thinking

Stakeholder Management

Negotiation

Communication

Team Mentoring

Business Acumen

Education

Bachelor's degree in Business, Marketing, IT

Job description

Strategic Leadership: Oversee and integrate the Sales, Marketing, Operations Support, and Customer Service divisions for dedicated Business Units.

Go-To-Market & Revenue Growth: Formulate and execute integrated marketing communications (MarCom) initiatives, pricing strategies, and merchant acquisition frameworks.

New Business & Pitching: Lead market analyses, pioneer new revenue ideas, and deliver high-impact presentations for key pitch opportunities.

Product Strategy & Collaboration: Partner closely with Product and IT teams to define digital activation, upselling, and support strategies. Recommend feature enhancements aligned with market trends and client needs.

Merchant & Partner Relations: Cultivate long-term, strategic relationships with major F&B merchants and business partners. Position the platform's comprehensive solutions to drive mutual growth.

Team Management & Development: Lead, mentor, and build high-performing teams across multiple functions, fostering a culture of excellence and accountability.

Key Responsibilities

• Strategic Leadership: Oversee and integrate the Sales, Marketing, Operations Support, and Customer Service divisions for dedicated Business Units.

• Go-To-Market & Revenue Growth: Formulate and execute integrated marketing communications (MarCom) initiatives, pricing strategies, and merchant acquisition frameworks.

• New Business & Pitching: Lead market analyses, pioneer new revenue ideas, and deliver high-impact presentations for key pitch opportunities.

• Product Strategy & Collaboration: Partner closely with Product and IT teams to define digital activation, upselling, and support strategies. Recommend feature enhancements aligned with market trends and client needs.

• Merchant & Partner Relations: Cultivate long-term, strategic relationships with major F&B merchants and business partners. Position the platform's comprehensive solutions to drive mutual growth.

• Team Management & Development: Lead, mentor, and build high-performing teams across multiple functions, fostering a culture of excellence and accountability.

Requirements

• Education: Bachelor's degree in Business, Marketing, Information Technology, or a related discipline.

• Experience: 8+ years of total digital experience (mobile & web ecosystems), with at least 6+ years in a leadership/people management role.

• Industry Knowledge: Deep understanding of F&B/restaurant operations, merchant pain points, and digital marketing technologies/campaign execution.

• Relationship Management: Proven track record of building trust across all client tiers—from shop operators to C-suite executives.

• Core Competencies: Exceptional leadership, negotiation, multi-tasking, and stakeholder management skills. Passionate about digital media and tech innovations.

• Language Proficiency: Excellent command of written and spoken English and Chinese (Cantonese and Mandarin).