Sales Engineer

Galaxy Communication (H.K.) Limited; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Benefits offered by this job

Health insurance

Career development

Training programmes

Flexible working

Job summary

Galaxy Communication (H.K.) Limited is seeking a skilled Sales Engineer to join our Kwai Tsing District office. This full-time role bridges technical capabilities with client business needs, driving revenue growth through tailored, enterprise-grade solutions.

You will demonstrate technical value, run product demonstrations, support contract negotiations, and collaborate with sales and delivery teams to ensure successful client onboarding and ongoing account management.

Qualifications

• Proven experience in sales engineering or hybrid sales/technical roles in telecom, IT, or business communications.
• Ability to translate complex tech concepts into business value for stakeholders.
• Strong consultative selling and enterprise/mid-market closing track record.

Responsibilities

• Conduct technical assessments to understand client requirements and objectives.
• Develop customised solution proposals with clear technical value.
• Lead product demonstrations, POC development, and technical presentations.
• Support contract negotiations with clear timelines and SLAs.
• Collaborate with implementation and support teams for smooth onboarding.
• Maintain accurate records of activities and pipeline in the CRM.

Skills

Technical sales

CRM proficiency

Presentation skills

English and Cantonese

Education

Bachelor's degree in Engineering/IT/Business

Job description

Galaxy Communication (H.K.) Limited is a dynamic and innovative company dedicated to delivering cutting-edge communication solutions to businesses across Asia. We pride ourselves on our commitment to excellence, customer satisfaction, and fostering a collaborative work environment where our team members can thrive and grow. Our mission is to empower organisations with reliable, scalable and forward-thinking communication technologies that drive their success in an increasingly connected world.

About the role

We are seeking a talented Sales Engineer to join our growing team at our office in Kwai Tsing District. This is a full-time position that plays a crucial strategic role in bridging the gap between our technical capabilities and our clients' business needs. As a Sales Engineer, you will be instrumental in driving revenue growth whilst ensuring clients receive tailored solutions that perfectly align with their requirements. You will combine technical expertise with consultative sales skills to identify opportunities, present compelling value propositions, and close complex deals with enterprise and mid-market clients.

Key responsibilities

Conduct technical assessments and consultations with prospective clients to understand their communication infrastructure requirements and business objectives

Develop and present customised solution proposals that demonstrate clear technical value and business benefits aligned with client needs

Collaborate with the sales team to identify, qualify and pursue sales opportunities within assigned territories or accounts

Provide technical expertise during the sales cycle, including product demonstrations, proof-of-concept development, and technical presentations

Support the negotiation of contracts by clarifying technical specifications, implementation timelines and service level agreements

Work closely with the implementation and support teams to ensure smooth project transition and successful client onboarding

Maintain accurate records of sales activities, client interactions and pipeline opportunities within the CRM system

Stay current with industry trends, competitive offerings and emerging technologies relevant to our communication solutions

Provide post-sale technical support and account management to foster long-term client relationships and identify upsell opportunities

What we're looking for

Proven experience as a Sales Engineer, Technical Sales Consultant, or similar hybrid sales and technical role within the telecommunications, IT solutions or business communication sector

Strong technical background with solid understanding of communication systems, network infrastructure, IP telephony, or related technologies

Demonstrated ability to translate complex technical concepts into clear, business-focused language for non-technical stakeholders

Excellent consultative and solution-selling skills with a track record of successfully closing enterprise or mid-market deals

Strong interpersonal and presentation skills with the ability to build rapport and establish credibility with technical and executive-level clients

Proficiency in using CRM systems and sales tools to manage pipeline and customer relationships effectively

Bachelor's degree in Engineering, Information Technology, Business, or a related discipline, or equivalent professional experience

Fluency in English and Cantonese; Mandarin is advantageous

Willingness to travel occasionally to meet with clients and attend industry events

Self-motivated, results-driven mindset with strong organisational and time management skills

What we offer

Galaxy Communication (H.K.) Limited is committed to creating a rewarding workplace where talented professionals can excel. We offer a competitive compensation package including an attractive base salary commensurate with experience, performance-based incentives, and comprehensive commission structure that rewards your sales success. Our benefits package includes comprehensive health insurance, professional development opportunities, training programmes to enhance your technical and sales capabilities, and a collaborative team environment that values innovation and continuous improvement. We understand the importance of work-life balance and offer flexible working arrangements where appropriate. Additionally, we provide clear career progression pathways, mentorship from experienced leaders, and the opportunity to work with cutting-edge communication technologies on projects that make a real impact for our clients.

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