Sales-Driven Banking Assistant: Financial Services & Banking

HR Plus; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

HR Plus in Hong Kong is seeking an energetic Banking Frontline Associate to deliver proactive service to walk-in customers, cross-sell banking products, and meet sales targets. You will handle a full range of retail offerings with emphasis on customer experience and compliance.

Requirements: university degree with 1–2 years in frontline service or secondary education with 3–4 years experience; IIQE papers 1–3; strong English and Chinese; Certified Banker is a plus.

Qualifications

• University degree with 1-2 years frontline customer service experience OR secondary education with 3-4 years experience.
• IIQE papers 1-3 completed.
• Proficiency in English and Chinese, written and spoken.

Responsibilities

• Provide proactive service to walk-in customers and cross-sell banking products.
• Meet and exceed sales targets assigned.
• Handle full range of banking products and refer to specialists when needed.
• Ensure compliance with bank policies and procedures.

Skills

Customer service

Sales skills

Product knowledge

Communication

Education

University degree

Secondary education + experience

IIQE Papers 1-3

Job description

HR Plus in Hong Kong is seeking an energetic Banking Frontline Associate to deliver proactive service to walk-in customers, cross-sell banking products, and meet sales targets. You will handle a full range of retail offerings with emphasis on customer experience and compliance.

Requirements: university degree with 1–2 years in frontline service or secondary education with 3–4 years experience; IIQE papers 1–3; strong English and Chinese; Certified Banker is a plus.