Relationship Banking Specialist

Shanghai Commercial Bank Ltd; Hong Kong; On-site; HKD 279,000 - 390,600; Full time

Job summary

Leadingnation in Hong Kong seeks an experienced support staff for Relationship Managers, providing vital banking services and assisting with trade orders. The ideal candidate has at least 3 years of banking experience in sales and service roles, along with HKSI and IIQE licenses.

This role involves providing excellent customer service and cross-selling banking products in a friendly work environment. Proficiency in English and Chinese including Putonghua is essential.

Qualifications

• Minimum 3 years of banking experience in frontline sales & service role covering branch operations and sales support.
• Passes in HKSI and IIQE licensing examinations, with knowledge of wealth products and services.
• Excellent command of spoken and written English and Chinese, including Putonghua.

Responsibilities

• Support Relationship Managers in general banking services, wealth management, and insurance sales.
• Assist in placing trade orders with customers.
• Provide quality customer service and handle banking requests.
• Cross-sell general banking products.
• Perform other branch duties as assigned.

Skills

Customer oriented

Strong sense of responsibility

Good communication skills

Interpersonal skills

PC knowledge (MS Word, Excel)

Education

Post-secondary education or above

Job description

Leadingnation in Hong Kong seeks an experienced support staff for Relationship Managers, providing vital banking services and assisting with trade orders. The ideal candidate has at least 3 years of banking experience in sales and service roles, along with HKSI and IIQE licenses.

This role involves providing excellent customer service and cross-selling banking products in a friendly work environment. Proficiency in English and Chinese including Putonghua is essential.