Sales Coordinator

Integrated Global Sustainable Sourcing Limited; Hong Kong; On-site; HKD 179,000 - 268,000; Full time

Benefits offered by this job

Shuttle Bus

Discretionary Bonus

Staff Purchase Discount

On-the-Job Training

Compassionate Leave

Public Holiday

Job summary

EVER TOPRICH LIMITED in Hong Kong seeks a proactive Sales Coordinator to support order processing, quotations, and invoicing in line with company policies and client requirements.

You will liaise with finance, logistics and sales teams, maintain master price lists, assist in marketing collateral, and ensure excellent bilingual service in English and Cantonese.

Qualifications

• Diploma holder or above in Business Administration, Sales, Supply Chain Management, or related field.
• Min. 2 years in sales coordination, customer service, or logistics, preferably in FMCG, perishables, or food tech.
• Hands-on experience with CRM or similar systems is essential.
• Literacy in PC applications.
• Excellent command of English and Chinese (Cantonese) both written and spoken.
• Short notice or immediate availability is highly preferred.

Responsibilities

• Prepare and process sales orders, quotations, and invoices in alignment with company policies and client requirements.
• Handle client enquiries and provide timely support on order status, delivery updates, and billing matters.
• Collaborate with the finance department on credit notes, payment reconciliations, and other financial documentation.
• Coordinate with logistics, procurement and warehouse team to ensure timely order fulfillment and resolve delivery discrepancies.
• Assist in the development of sales presentations, proposals and marketing collateral tailored to food supply chain solutions.
• Gather client feedback on product quality, cold chain integrity and service delivery to inform continuous improvement.
• Manage certification documentation for clients and maintain records for audits.
• Collaborate with QA team to address non-conformities or product returns.
• Support the sales team in identifying cross-selling opportunities across Bravo Fine Foods and other product lines.
• Liaise with marketing to align campaigns with sales objectives (e.g. promoting traceability solutions or sustainable sourcing).
• Organize and maintain the master price list, distributes updates to internal teams and clients upon management approval.
• Assist with marketing in planning sales events, trade shows, and customer appreciation initiatives.
• Assist with ad-hoc reporting or projects as needed.

Skills

CRM systems

ERP software

Bilingual English-Cantonese

Customer service

Education

Diploma in Business Administration or related field

Tools

CRM tools

ERP systems

Job description

Prepare and process sales orders, quotations, and invoices in alignment with company policies and client requirements.

Handle client enquiries and provide timely support on order status, delivery updates, and billing matters.

Collaborate with the finance department on credit notes, payment reconciliations, and other financial documentation.

Coordinate with logistics, procurement and warehouse team to ensure timely order fulfillment and resolve delivery discrepancies.

Assist in the development of sales presentations, proposals and marketing collateral tailored to food supply chain solutions.

Gather client feedback on product quality, cold chain integrity and service delivery to inform continuous improvement.

Manage certification documentation for clients and maintain records for audits.

Collaborate with QA team to address non-conformities or product returns.

Support the sales team in identifying cross-selling opportunities across Bravo Fine Foods, Bravo Culinary Solutions, Beyond Plastic and other product lines.

Liaise with marketing to align campaigns with sales objectives (e.g. promoting traceability solutions or sustainable sourcing).

Organize and maintain the master price list, distributes updates to internal teams and clients upon management approval.

Assist with marketing in planning sales events, trade shows, and customer appreciation initiatives.

Assist with ad-hoc reporting or projects as needed.

We are looking for someone who is/has

Diploma holder or above in Business Administration, Sales, Supply Chain Management, or related field.

Min. 2 years in sales coordination, customer service, or logistics, preferably in the food industry (FMCG, perishables, or food tech). Familiarity with cold chain logistics, food safety standards, and ERP/CRM tools is a plus.

Hands-on experience with CRM or similar systems is essential.

Literacy in PC applications

Excellent command of English and Chinese (both written and spoken in Cantonese)

Short notice or immediate availability is highly preferred.

What we offer

We offer attractive remuneration package commensurate with qualification and experience to the right candidate:

Compassionate Leave

Public Holiday

Discretionary Bonus

Shuttle Bus

Staff Purchase Discount

On-the-Job Training

We are an equal opportunity employer and welcome applications from all qualified candidates. All applications will be kept on file for six months. All information collected will be kept strictly confidential and for recruitment purpose only.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales coordinator?
• What is your highest level of education?

EVER TOPRICH LIMITED

Wong Chuk Hang, Southern District, HK