Room Attendant

Mandarin Oriental Hotel Group Limited; Hong Kong; On-site; HKD 95,000 - 134,000; Full time

Benefits offered by this job

MOstay

Health & Colleague Wellness

Retirement Plans

Job summary

Mandarin Oriental The Landmark, Hong Kong invites applications for a Room Attendant in our Housekeeping team. You will ensure guest room comfort according to hotel procedures, reporting maintenance issues and assisting guests courtefully.

The role emphasizes confidentiality and a proactive, detail‑oriented service mindset. The ideal candidate has at least 1 year in hospitality, is friendly, motivated and a strong team player, contributing to a premium guest experience at a luxury property in

Qualifications

• Minimum 1 years of relevant experience in hospitality industry.
• Pleasant, friendly and motivational with enthusiastic character.
• A team player and attention to details.

Responsibilities

• Clean the guest rooms in accordance with established procedures and quality standards.
• Report any maintenance issues promptly and respond to guest requests in a timely and courteous manner.
• Maintain the confidentiality and security of all guest rooms at all times.
• Perform other duties as assigned by the department head.

Skills

Team player

Attention to detail

Pleasant & proactive

Job description

Mandarin Oriental The Landmark, Hong Kong is looking for a Room Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Intimate, contemporary and stylishly placed in Hong Kong’s financial and fashion address, The Landmark Mandarin Oriental, Hong Kong sets the standard for luxury lifestyle sophistication, offering tranquil retreat for business and leisure travelers alike with its 111 spacious rooms and suites designed by Joyce Wang. Recognized as one of the city’s most premium dining destinations with the triumph of eight Michelin stars on the 7th floor, the Hotel is currently partaking in a transformative project of the LANDMARK complex and poised to elevate exceptional lifestyle experiences in 2026.

About the job

Basedat Mandarin Oriental The Landmark, Hong Kong withinRooms Division in Hong Kong, the Room Attendant will be responsible in ensuring the comfort of all in-house guests as established by hotel procedures and standard. The Room Attendant reports to the Housekeeping Supervisor.

As Room Attendant, you will be responsible for the following duties:

• Clean the guest rooms in accordance with established procedures and quality standards

• Report any maintenance issues promptly and respond to guest requests in a timely and courteous manner

• Maintain the confidentiality and security of all guest rooms at all times

• Perform other duties as assigned by the department head

As Room Attendant, we expect from you:

• Minimum 1 years of relevant experience in hospitality industry

• Pleasant, friendly and motivational with enthusiastic character

• A team player and attention to details

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.

• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.

• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.