Retail Supervisor - Cotton On Queen's Road Central Mega

Cotton On Hong Kong Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Cotton On Hong Kong Limited is seeking a Retail Supervisor for the Queen's Road Central Mega store. You will act as a Senior Retail Team Member, setting the pace and standard each shift, mastering the floor, the product, and how to inspire the team.

You will lead by example, jump in to help with stock, prioritise store needs, and open or close the shop safely, ensuring a smooth, engaging customer experience that drives results.

Qualifications

• Experience in retail supervisory roles is preferred.
• Strong people management and communication skills.
• Ability to prioritise tasks and respond quickly to store needs.

Responsibilities

• Lead the floor and set the pace and standard for each shift.
• Guide team members by giving direction and hands-on support.
• Open or close the store safely and ensure security and readiness.

Skills

Leadership

Customer service

Store operations

Job description

Retail Supervisor - Cotton On Queen's Road Central Mega

As a Senior Retail Team Member, you help set the pace and the standard every shift. You know
the floor, the product, and what great looks like, and you guide others by jumping in, giving
direction, and keeping things moving. You spot what the store needs before anyone asks, from
filling stock to actioning store priorities, and you make smart calls that lift the customer
experience and support strong results. You take on key holder responsibilities with confidence,
helping open or close the store safely and keeping everything running smoothly. You bring
energy, pride, and a steady presence that the team can rely on, and you champion Our Way
and the Foundation so everyone understands the impact we make. Whether it’s a busy
Saturday or a quiet morning setup, you show up ready to lead the floor and get things done.