Full Time Sales Advisor (Hong Kong)

Hmgroup; Hong Kong; On-site; HKD 120,000 - 180,000; Full time

Benefits offered by this job

Employee discount

Double pay - thirteenth month bonus

Clothing allowance

14-20 days Annual Leave

Medical insurance

Birthday Leave

Quarterly incentive bonus

Job summary

COS in Hong Kong is seeking a friendly Sales Advisor to welcome customers and embody the brand’s warmth. You will assist on the shop floor, greet shoppers, and support at the cash desk, fitting rooms and throughout the store.

You will help process deliveries, replenish stock and merchandising, ensuring an inspiring shopping experience. Prior experience is not mandatory; customers' needs, adaptability, and genuine enthusiasm for the COS collection are valued.

Qualifications

• Customer-focused and engaging with customers.
• Able to adapt to changing priorities and schedules.
• Proactive and driven to take initiative and get things done.

Responsibilities

• Greet customers and provide high-level service.
• Assist at cash desk, fitting rooms, and on the shop floor.
• Process deliveries, replenish stock and merchandise the latest garments.
• Create welcoming experiences and uplift shoppers with proactive service.
• Collaborate with team to deliver moments that matter.

Skills

Customer focus

Adaptability

Proactive

Communication

Learner mindset

Brand enthusiasm

Flexible schedule

Job description

As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you'll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory.

• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules.
• Action-oriented: Proactive and driven to take initiative and get things done.
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives.
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop.
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Double pay - thirteenth month bonus
• Clothing allowance
• 14-20 days Annual Leave
• Medical insurance
• Birthday Leave
• Quarterly incentive bonus