Retail Supervisor - Cotton On Queen's Road Central Mega

Cotton On; Hong Kong; On-site; HKD 156,000 - 246,000; Full time

Job summary

Cotton On Group in Hong Kong seeks a Senior Retail Team Member to set the pace on the floor, understand the product, and guide others by stepping in and keeping things moving. You’ll anticipate store needs, from stocking to prioritising tasks, and you’ll make quick, smart decisions that lift the customer experience and drive strong results.

With key holder responsibilities, you’ll help open or close the store safely and ensure smooth operations.

Responsibilities

• You help set the pace and the standard every shift.
• You know the floor, the product, and what great looks like, and you guide others by jumping in, giving direction, and keeping things moving.
• You spot what the store needs before anyone asks, from filling stock to actioning store priorities, and you make smart calls that lift the customer experience and support strong results.
• You take on key holder responsibilities with confidence, helping open or close the store safely and keeping everything running smoothly.
• You bring energy, pride, and a steady presence that the team can rely on, and you champion Our Way and the Foundation so everyone understands the impact we make.
• Whether it's a busy Saturday or a quiet morning setup, you show up ready to lead the floor and get things done.

Job description

As a Senior Retail Team Member, you help set the pace and the standard every shift. You know

the floor, the product, and what great looks like, and you guide others by jumping in, giving

direction, and keeping things moving. You spot what the store needs before anyone asks, from

filling stock to actioning store priorities, and you make smart calls that lift the customer

experience and support strong results. You take on key holder responsibilities with confidence,

helping open or close the store safely and keeping everything running smoothly. You bring

energy, pride, and a steady presence that the team can rely on, and you champion Our Way

and the Foundation so everyone understands the impact we make. Whether it's a busy

Saturday or a quiet morning setup, you show up ready to lead the floor and get things done.