Part Time Sales Advisor (New Town Plaza, Sha Tin)

COS; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Benefits offered by this job

Employee discount

Clothing allowance

Quarterly incentive bonus

Job summary

COS in Hong Kong is seeking a Sales Advisor to greet customers and embody our luxury brand spirit on the shop floor, at the cash desk, fitting rooms and during deliveries and stock replenishment.

You will deliver warm, proactive service, guide customers through their shopping journey and collaborate with your team to create memorable experiences. Prior retail experience is welcome but not mandatory, with a passion for fashion a plus.

Qualifications

• Customer-focused with a genuine interest in delivering an exceptional shopping experience
• Proactive in enhancing service and processes on the shop floor
• Curious about fashion trends and opportunities to improve daily routines
• Excellent listening and communication skills with a positive, open mindset
• Honest, genuine approach and collaborative attitude within a team environment
• Interest in fashion and trends to engage customers effectively
• Willing to learn, adapt and be inclusive and supportive of others

Responsibilities

• Greet customers and provide high-level service from conversation to checkout
• Assist on the shop floor, fitting rooms, cash desk and shop operations
• Process deliveries, replenish stock and merchandise the latest garments
• Create welcoming experiences and guide customers through their journey
• Collaborate with the team to uplift and inspire customers

Skills

Customer focus

Proactive

Curious

Active listening

Honest

Fashion interest

Communication

Positive mindset

Team player

Adaptability

Job description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.

Job Description

As the Sales Advisor, you are the friendly faces that greet our customers and embody the heart of our brand.

You’ll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor.

Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you’ll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter.

While previous experience in customer service and familiarity with fabrics are nice to have, they’re not mandatory.

Qualifications

• Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations
• Proactive; you use your initiative to provide customers with a memorable shopping experience
• Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed
• You listen to and show interest in others’ ideas and opinions
• You’re honest and genuine in your approach
• You are interested in fashion and trends
• You are communicative, positive and open-minded
• You’re willing to learn and adapt
• You’re collaborative, inclusive and supportive of others

Additional Information

When you join COS, you will be supported and encouraged by your team from your very first day. In addition to this you will also receive lots of fantastic benefits including

• Employee discount
• Clothing allowance
• Quarterly incentive bonus