Retail Floor Lead & Keyholder

Cotton On Hong Kong Limited; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

Cotton On Hong Kong Limited is seeking a Retail Supervisor for the Queen's Road Central Mega store. You will act as a Senior Retail Team Member, setting the pace and standard each shift, mastering the floor, the product, and how to inspire the team.

You will lead by example, jump in to help with stock, prioritise store needs, and open or close the shop safely, ensuring a smooth, engaging customer experience that drives results.

Qualifications

• Experience in retail supervisory roles is preferred.
• Strong people management and communication skills.
• Ability to prioritise tasks and respond quickly to store needs.

Responsibilities

• Lead the floor and set the pace and standard for each shift.
• Guide team members by giving direction and hands-on support.
• Open or close the store safely and ensure security and readiness.

Skills

Leadership

Customer service

Store operations

Job description

Cotton On Hong Kong Limited is seeking a Retail Supervisor for the Queen's Road Central Mega store. You will act as a Senior Retail Team Member, setting the pace and standard each shift, mastering the floor, the product, and how to inspire the team.

You will lead by example, jump in to help with stock, prioritise store needs, and open or close the shop safely, ensuring a smooth, engaging customer experience that drives results.