Retail Operations Executive (Luxury Brand)

Magic Search Limited; Hong Kong; On-site; HKD 400,000 - 560,000; Full time

Job summary

Magic Search Limited is recruiting a Retail Operations Executive for a luxury brand in Hong Kong. You will support the Operations Manager, prepare routine regional reports, and provide administrative help to retail and corporate offices.

You will coordinate store openings and renovations, liaise with Merchandising, PR and VM to ensure smooth store operations, and manage non-merchandise supply items. Fluency in English and Mandarin is required.

Qualifications

• University degree in business or related discipline.
• 3-5+ years of experience in retail.
• Excellent presentation, communication and customer service skills.
• Advanced Excel; PowerPoint knowledge.
• Fluent in English and Mandarin, both spoken and written.

Responsibilities

• Assist Operations Manager with daily operations and prepare routine reports.
• Provide administrative support to retail and corporate office.
• Coordinate store openings and renovation projects.
• Collaborate with Merchandising, PR, VM and others on store operations.
• Coordinate supply and demand of non-merchandise materials.
• Handle daily claims, invoices and purchase orders.
• Respond to shop inquiries and feedback.

Skills

Presentation skills

Customer service

Analytical mindset

Detail oriented

Education

Bachelor's degree in business or related disciplines

Tools

Excel

PowerPoint

Job description

Retail Operations Executive (Luxury Brand)

Our client is a luxury brand. To cope with their business expansion, they are looking for a Retail Operations Executive to join the team.

Responsibilities:

Assist Operations Manager on daily operations support and prepare routine operation reports for regional markets

Provide administrative supports to retail and corporate office

Coordinate and assist in store openings and renovation projects

Work with different internal department such as Merchandising, PR, VM, etc for store operations matters in order to achieve company goals

Coordinate the supply and demand of non-merchandise materials (uniforms, packaging, stationery, etc) for store and office

Handle daily claims, invoices arrangement and purchase order form

Handle and follow up on shops inquiries and feedback

Requirements:

University degree holder in business or related disciplines

3-5 years or above relevant experience in retail company

Excellent presentation, communication and customer servicing skills

Excellent skill in Excel is essential. Knowledge of PowerPoint

Fluent in spoken and written English and Mandarin

Detail oriented and have a strong analytical mindset

All information provided will be treated in strict confidence and used solely for recruitment purposes.