Restaurant Manager (All Day Dining)

InterContinental Hotels Group; Hong Kong; Hybrid; HKD 480,000 - 720,000; Full time

Job summary

Kimpton Tsim Sha Tsui Hong Kong is seeking a Restaurant Manager to lead a front-of-house team and craft guest experiences in a luxury hotel setting.

You will oversee daily operations of an all-day dining venue, drive guest satisfaction, and collaborate with the culinary team to deliver seasonal, story-driven menus while maintaining service standards.

Qualifications

• 6+ years in food & beverage, with 2+ years in managing high-volume restaurants.
• Bachelor’s degree in hospitality management, restaurants, culinary management, or equivalent.
• Hygiene Manager Certificate and/or Food Safety certification.
• Strong leadership, communication and interpersonal skills with the ability to develop a diverse team.
• Excellent planning, organizing and problem solving skills.
• Ability to stay composed under pressure and lead by example.
• Passion for storytelling through food and service.
• Proficiency in English; Chinese language skills a plus.

Responsibilities

• Oversee daily operations of all-day dining restaurant with poise and precision.
• Drive team engagement and guest satisfaction during high-volume services.
• Engage with guests daily to gather feedback and refine the guest experience.
• Analyze guest feedback and data to drive continuous improvement.
• Partner with culinary team to deliver seasonal, story-driven menus.
• Ensure consistent execution of service standards and guest touchpoints.
• Support recruitment, training, and performance development of the service team.

Skills

Leadership

Communication

Interpersonal skills

Team development

Planning

Problem solving

English fluency

Storytelling

MS Office

Education

Hospitality management degree

Tools

Microsoft Office

Job description

As the Restaurant ManageratKimpton Tsim Sha Tsui Hong Kong, you will create an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires a staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Overseeing daily operations of our all-day dining restaurant with poise and precision

• Driving team engagement and guest satisfaction during high-volume services

• Engaging with guests daily to gather feedback and refine the guest experience

• Analyzing guest feedback and operational data to drive continuous improvement

• Partnering with the culinary team to deliver seasonal, story-driven menus

• Ensuring consistent execution of service standards and guest touchpoints

• Supporting recruitment, training, and performance development of the service team.

What we need from you

• A minimum of 6 years of experience in the food and beverage industry, with at least 2 years in managing all day dining or high volume restaurants

• A bachelor’s degree in in hospitality management, restaurants, culinary management or equivalent

• A holder of local Hygiene Manager Certificate and/or Food Safety and Hygiene certification

• Strong leadership, communication and interpersonal skills and the ability to motivate and develop a diverse team

• Good planning, organising and problem solving skills

• Ability to stay composed under pressure and lead by example

• Passion for storytelling through food and service

• Familiarity with luxury or lifestyle hotel standards is a plus

• Excellent command inEnglish speaking and writing; speaking Chinese and/orother languages is an advantage

• Proficiency in Microsoft Office.