Restaurant Manager (All Day Dining)

IHG Hotels & Resorts; Hong Kong; On-site; HKD 334,800 - 502,200; Full time

Job summary

IHG Hotels & Resorts is seeking a Restaurant Manager at Kimpton Tsim Sha Tsui Hong Kong. You'll create an innovative and memorable dining experience while leading a knowledgeable front-of-house team.

Responsibilities include overseeing daily operations, driving guest satisfaction, and engaging with guests for feedback. The ideal candidate has over 6 years of experience, with a degree in hospitality management and strong leadership skills. Passion for storytelling through food is essential.

Qualifications

• Minimum of 6 years in food and beverage industry, 2 years managing high-volume restaurants.
• Holder of local Hygiene Manager Certificate and/or Food Safety and Hygiene certification.
• Familiarity with luxury or lifestyle hotel standards is a plus.

Responsibilities

• Oversee daily operations of the restaurant.
• Drive team engagement and guest satisfaction.
• Gather feedback to refine guest experience.
• Analyze guest feedback for continuous improvement.
• Partner with culinary team to create seasonal menus.
• Ensure consistent execution of service standards.
• Support recruitment and training of service team.

Skills

Leadership skills

Communication skills

Interpersonal skills

Planning skills

Organizational skills

Problem-solving skills

English proficiency

Microsoft Office proficiency

Education

Bachelor's degree in hospitality management or equivalent

Job description

Restaurant Manager at Kimpton Tsim Sha Tsui Hong Kong, you will create an exciting, innovative, and memorable dining experience for all guests. Lead a well‑rounded and knowledgeable front‑of‑house team. Proper guest service requires a staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest.

A little taste of your day‑to‑day

• Overseeing daily operations of our all‑day dining restaurant with poise and precision
• Driving team engagement and guest satisfaction during high‑volume services
• Engaging with guests daily to gather feedback and refine the guest experience
• Analyzing guest feedback and operational data to drive continuous improvement
• Partnering with the culinary team to deliver seasonal, story‑driven menus
• Ensuring consistent execution of service standards and guest touchpoints
• Supporting recruitment, training, and performance development of the service team

What We Need From You

• A minimum of 6 years of experience in the food and beverage industry, with at least 2 years in managing all‑day dining or high‑volume restaurants
• A bachelor’s degree in hospitality management, restaurants, culinary management or equivalent
• A holder of local Hygiene Manager Certificate and/or Food Safety and Hygiene certification
• Strong leadership, communication and interpersonal skills and the ability to motivate and develop a diverse team
• Good planning, organising and problem‑solving skills
• Ability to stay composed under pressure and lead by example
• Passion for storytelling through food and service
• Familiarity with luxury or lifestyle hotel standards is a plus
• Excellent command in English speaking and writing; speaking Chinese and/or other languages is an advantage
• Proficiency in Microsoft Office