Property Services Officer

JLL; Hong Kong; Sur place; HKD 180 000 - 260 000; Plein temps

Avantages offerts par ce poste

Personalized benefits

Well-being and growth

Supportive culture

Résumé du poste

Jones Lang LaSalle Incorporated is hiring a Property Service Officer in Hong Kong to govern and administer finance, sourcing, compliance and systems updates for the Workplace Experience team, acting as the main contact for Landlords and Vendors. The role builds a stable site foundation and supports timely service delivery across multiple parties.

The position focuses on contract adherence, data integrity, reporting, and initiatives to improve processes while ensuring safety and risk policies are

Qualifications

• 2-3 years in Facilities Management or related fields.
• Proficient in Excel, Word, and PowerPoint.
• Excellent Cantonese and English skills.
• Strong analytical, highly organized and deadline driven.

Responsabilités

• Provide finance and administrative support for issuing work orders and purchase orders to service vendors.
• Ensure operations adhere to financial processes and controls.
• Coordinate with vendors for a wide range of facilities services.
• Be the single point of contact for Building Landlord invoices.
• Maintain filing and compliance, manage documents.
• Act as admin point of contact for client floors.
• Deliver data analyses and reports for service delivery requirements.
• Support operational procedures improvement and KPI tracking.
• Drive client-specific initiatives and technology roll-outs.
• Ensure health, safety, environment and risk policies are followed.

Description du poste

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.What this job involves:This property service officer is responsible for governance and administration of finance, sourcing, compliance and systems updates to release Workplace Experience team to engage with Occupants. The role acts as point of contact for Landlord’s and Vendor partners and it creates the stable foundation at a Site level. The helps to drive account initiatives by driving consistent implementation and delivery.Key ResponsibilitiesOperations ManagementProvide finance and administrative support of issuing work order and purchase orders to service vendorsEnsure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial managementCoordinate with vendors to perform a wide range of facilities related servicesBe the single POC for the Building Landlord invoicesEnsure filing and compliance matters are up to date and documents maintained in good orderAct as administrative point of contact for the client floorWork with all related parties on timely delivery of all servicesContinuous Improvement implementationCost saving mind-set that drives value for service as every levelConduct data analysis report when necessaryImplement and feedback on operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistencyDrive Client specific initiatives such technology roll-outs, benchmarking, best practices etc.Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and proceduresEnsure data integrity of all systems across the Region and perform audits from time to timeEnsure meeting or exceeding SLA/KPI scoresGenerate reports and conduct presentations as per the service delivery requirements and overall account managementReview and spot-check suppliers/service providers performance to ensure contractual obligations are deliveredUnderstand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and servicesWork with all related parties on timely delivery of all servicesConduct data analysis report accordingly to planned timelinesWhen necessary raise risks to Workplace Experience Site Lead for further investigationEnsuring up to date information on Client’s Property Services SharePointRequired Skills and Experience2-3 year’s experiences in Facilities Management, Hospitality, Airline Services, Events Management or equivalentProficient in Excel, Word, and PowerPoint, skills are essentialExcellent Cantonese and English skills (verbal and written)Attention to detail, highly organized in meeting required timelines and required standardsAble to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirementsStrong analytical, organization and administration skillsIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.