Senior Property Officer I

Jones Lang LaSalle Incorporated; Hong Kong; On-site; HKD 700,000 - 1,100,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Senior Property Officer to oversee a portfolio of residential properties in Hong Kong. You will direct daily operations, lead maintenance programs, ensure regulatory compliance, and manage multiple vendors and contracts.

The role emphasizes tenant relations, financial oversight, and strategic asset value enhancement. The ideal candidate has 5–7 years in property management, with at least 2 years in a supervisory capacity, and proficiency in property

Qualifications

• Bachelor's degree in Real Estate, Business Administration, Finance, or related field.
• CPM or RPA certification preferred.
• 5–7 years progressive experience in property management.
• 2+ years in a senior or supervisory capacity.
• Proficiency in property management software and Excel.
• Strong verbal and written communication, problem solving.

Responsibilities

• Direct the day-to-day operations and maintenance of the assigned property portfolio.
• Oversee preventive maintenance programs and manage OPEX projects.
• Ensure compliance with health, safety, and environmental standards.
• Manage third-party vendors, contractors, and service providers and monitor service delivery.
• Prepare RFQ / Tendering documents, cost proposals, and purchase orders.
• Identify cost-saving initiatives and revenue-enhancement strategies to maximize asset value.
• Serve as primary contact for tenants and stakeholders with regular performance updates.
• Supervise, mentor, and train junior staff; conduct performance reviews.

Skills

Property management

Vendor management

Excel

Communication

Leadership

Education

Bachelor’s degree in Real Estate

Bachelor’s degree in Business Administration

Bachelor’s degree in Finance

Tools

Property management software

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.The Senior Property Officer is responsible for the comprehensive management and operational oversight of a designated portfolio of residential properties. This role requires a strategic approach to asset optimization, tenant relations, and financial performance, while ensuring all properties meet the highest standards of safety, compliance, and operational efficiency.Key ResponsibilitiesOperational and Facility ManagementDirect the day-to-day operations and maintenance of the assigned property portfolio.Oversee the implementation of preventive maintenance programs and manage both operational expenditure (OPEX) projects.Ensure all properties comply with local, state, and federal regulations, including health, safety, and environmental standards.Manage third-party vendors, contractors, and service providers, including negotiating contracts, defining scopes of work, and monitoring service delivery.Financial ManagementPrepare RFQ / Tendering documents and process, cost approval proposals and issuance of purchase orders.Identify and implement cost-saving initiatives and revenue-enhancement strategies to maximize overall asset value.Tenant and Stakeholder RelationsServe as the primary point of contact for tenants, addressing inquiries, resolving complaints, and ensuring a high level of occupant satisfaction.Foster strong relationships with Client and internal stakeholders, providing regular performance updates and strategic recommendations.Leadership and Team DevelopmentSupervise, mentor, and train junior property officers.Conduct performance reviews, set team objectives, and foster a collaborative, high-performing team environment.Qualifications and RequirementsEducation: Bachelor’s degree in Real Estate, Business Administration, Finance, or a related field. Professional certifications (e.g., CPM, RPA, or local equivalent) are highly preferred.Experience: Minimum of 5 to 7 years of progressive experience in property management, with at least 2 years in a senior, lead, or supervisory capacity.Technical Skills: Proficiency in industry-standard property management software and advanced Microsoft Office Suite skills, particularly Excel.Communication: Exceptional verbal and written communication skills, with the ability to negotiate effectively and present complex information to diverse stakeholders.Problem Solving: Proven ability to manage crises, resolve conflicts, and make sound, data-driven decisions under pressure.Shift Duty: 0800 - 1700hrs or 1000 - 1900hrsIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.