Assistant Property Officer I

JLL; Hong Kong; On-site; HKD 167,000 - 335,000; Full time

Job summary

JLL Hong Kong is seeking a Property Manager to assist in overseeing day-to-day operations and facilities management of a residential property. You will handle inquiries, service requests, and coordinate with external contractors to maintain safety and quality standards.

Fresh graduates are welcome. A Diploma or Degree in Property Management or related field, and strong English and Chinese communication skills are required. Proficiency in MS Word, Excel, and PowerPoint is preferred.

Qualifications

• Diploma or Degree holder in Property Management, Housing Management, Real Estate, or a related discipline.
• Fresh graduates with high passion, a positive attitude, and a willingness to learn are welcome to apply.
• Prior experience in property management or residential building operations is an advantage, but not mandatory.
• Excellent customer service mindset with the ability to handle clients and tenants independently.
• Strong interpersonal and communication skills. Proficient in English and Chinese. Proficient in MS Word, Excel, and PowerPoint.

Responsibilities

• Assist the Property Manager in overseeing day-to-day operations and facilities management of the residential property.
• Handle enquiries, service requests, and feedback from tenants, residents, and owners in a professional and courteous manner.
• Conduct regular inspections of common areas and facilities to ensure safety, cleanliness, and security.
• Liaise and coordinate with external contractors and service vendors for routine maintenance, cleaning, and security services.
• Assist in drafting management notices, circulars, incident reports, and meeting documents.
• Support the organization of residents' activities, festive events, or clubhouse operations.
• Carry out administrative duties and ad-hoc tasks assigned by supervisors.

Skills

Customer service

Interpersonal skills

Communication skills

English & Chinese

Detail oriented

Education

Diploma or Degree in Property Management or related

Tools

MS Word

Excel

PowerPoint

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.ResponsibilitiesAssist the Property Manager in overseeing the day-to-day operations and facilities management of the residential property.Handle enquiries, service requests, and feedback from tenants, residents, and owners in a professional and courteous manner.Conduct regular inspections of common areas and facilities to ensure high standards of safety, cleanliness, and security.Liaise and coordinate with external contractors and service vendors for routine maintenance, cleaning, and security services.Assist in drafting management notices, circulars, incident reports, and meeting documents.Support the organization of residents' activities, festive events, or clubhouse operations.Carry out administrative duties and ad-hoc tasks assigned by supervisors.RequirementsDiploma or Degree holder in Property Management, Housing Management, Real Estate, or a related discipline.Prior experience in property management or residential building operations is an advantage, but not mandatory.Fresh graduates with high passion, a positive attitude, and a willingness to learn are welcome to apply.Excellent customer service mindset with the ability to handle clients and tenants independently.Strong interpersonal and communication skills.Good command of written and spoken English and Chinese.Proficient in computer applications, including MS Word, Excel, and PowerPoint.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.