Program Coordinator

Gowell Software Ltd; Hong Kong; On-site; HKD 240,000 - 320,000; Full time

Job summary

Gowell Software Ltd in Hong Kong seeks a Programme Coordinator to join our education division in Sai Ying Pun, Central and Western District. The role focuses on coordinating tutoring programs, delivering seamless educational services, and supporting program logistics and budgeting.

You will liaise with tutors, students and parents, prepare reports on programme outcomes, and help recruit and onboard staff. Strong organisational and communication skills are essential for success.

Qualifications

• Proven experience in programme coordination or project management within education.
• Strong organisational skills to manage multiple programmes.
• Excellent communication with students, tutors, parents and colleagues.
• Proficiency with scheduling software, LMS, and Microsoft Office/Google Workspace.
• Ability to work independently and collaboratively.

Responsibilities

• Coordinate student-focused activities, marketing materials, and tutor coordination.
• Plan and manage live and online events, scheduling and logistics.
• Conduct market research and report programme outcomes to management.
• Liaise with tutors, students, and parents on updates and progress.
• Assist in recruitment, onboarding and communication with staff.
• Monitor quality and gather feedback for improvement.
• Prepare and manage programme budgets and track expenditures.

Skills

Programme coordination

Project management

Organisational skills

Communication

Scheduling software

Team collaboration

Tools

Microsoft Office

Google Workspace

LMS

Job description

About the role

We are seeking a Program Coordinator to join Gowell Software Ltd (Gowell Education) in a full-time position based in Sai Ying Pun, Central and Western District. This is a pivotal role within our education and training division, where you will be responsible for coordinating and managing programs that make a real difference to students' learning outcomes. As a Program Coordinator, you will be the organisational backbone of our tutoring initiatives, ensuring seamless delivery of educational services and supporting the programs organization and preparation to achieve excellence.

Key responsibilities

• Support the company's student-focused activities in debate and robotics, etc, with focus on producing marketing materials, program logistics and coordination with instructors and other partners
• Event coordination work, planning and live. Academic events and student competitions. Coordinate and manage the operation of online and offline events, including scheduling, resource allocation, and logistical planning
• Market research, generate reports on programme outcomes and present findings to senior management
• Other related administrative and operational activities, for example, liaise with tutors, students, and parents to ensure clear communication regarding programme updates, progress reports, and any changes to arrangements
• Assist in the recruitment, onboarding, and communicating with tutors and support staff
• Monitor program quality and gather feedback from participants to identify areas for improvement
• Prepare and manage programme budgets, tracking expenditures and ensuring cost-effectiveness

What we're looking for

• Proven experience in programme coordination, project management, or a similar organisational role, preferably within the education or tutoring sector
• Strong organisational skills with the ability to manage multiple programmes and priorities simultaneously
• Excellent communication and interpersonal skills to interact effectively with students, tutors, parents, and colleagues
• Proficiency in using scheduling software, learning management systems, and Microsoft Office applications / Google Workspace
• Problem-solving mindset with a proactive approach to identifying and addressing challenges
• Ability to work independently whilst collaborating effectively within a team environment

About us

Gowell is a Hong Kong-based education company focused on international education and online learning. Gowell was first established based on the strengths of its award-winning online language learning platforms, GoChinese and GoEnglish, with customers throughout China and Greater Asia, the U.S. and UK. Since then, it has expanded into offering successful overseas studies and research programs, international student competitions, overseas schools placement services and other related initiatives.

The company works with reputable overseas universities, such as the University of California (UC) campuses, NYU and University College London on in-person and online programs, certifications and short-term programs. It also works with other leading organizations such as Pearson and the U.S. ACTs. Gowell strives to offer life changing educational experiences with highly personalized student management approaches and learning resources that meet the needs of today’s learners.

Our company is a leader in providing international education opportunities to students around the world. We are looking to expand our team of project officers and coordinators working with our university-based overseas studies programs (in the U.S. and UK), academic research programs and international student competitions.