Product Operations Lead: Drive Engagement & Growth

KuCoin Exchange; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

KuCoin Exchange is seeking a data‑driven operations professional to formulate end‑user operation strategies for the app, based on data mining, user segmentation, and business analytics. You will drive engagement and retention by proposing features and collaborating with the product team to iterate and optimize.

The role requires 3–5 years in user or product‑oriented operations in internet or finance sectors, a bachelor’s degree, and strong analytical and communication skills.

Qualifications

• Bachelor’s degree from full‑time university.
• 3–5 years of user or product‑oriented operation experience in internet or finance industries.
• Candidates with Web3‑related operation background are preferred.
• Data‑minded with solid data‑analysis skills.
• Possess excellent communication, logical thinking and stress‑resistant capabilities.
• Self‑motivated to take on challenging assignments, quick‑learner with high standards for personal career growth.

Responsibilities

• Formulate end‑user operation strategies for the APP through data mining, product, user and business‑oriented analysis. Adopt multiple operation approaches including user outreach and tiered user management to improve core business metrics and maximize long‑term user value.
• Identify potential product features to boost user engagement and retention based on audience segmentation and behavioral analytics. Cooperate continuously with the product team to drive product iteration and optimization.
• Implement full‑lifecycle user management according to user profiles and business demands. Track campaign execution and conduct post‑event performance reviews.

Education

Bachelor’s degree

Job description

KuCoin Exchange is seeking a data‑driven operations professional to formulate end‑user operation strategies for the app, based on data mining, user segmentation, and business analytics. You will drive engagement and retention by proposing features and collaborating with the product team to iterate and optimize.

The role requires 3–5 years in user or product‑oriented operations in internet or finance sectors, a bachelor’s degree, and strong analytical and communication skills.