Listing Operation Specialist

KuCoin Exchange; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

KuCoin Exchange seeks an Operations Manager to drive daily listing operations, growth campaigns, and data-driven performance reviews.

You will collaborate with Product, Marketing, BD, and Compliance to optimize user engagement, retention, and trading volume, using analytics to guide decisions in a fast-paced global environment.

Qualifications

• Bachelor's degree or above in Business, Finance, Marketing, or related fields.
• 2+ years of experience in operations, project management, growth marketing, or related roles within crypto, blockchain, fintech, or technology industries.
• Prior experience in crypto exchange listing operations, token projects, or Web3 ecosystem operations is highly preferred.
• Strong project management and execution skills with the ability to manage multiple projects simultaneously.
• Excellent communication and stakeholder management skills, with experience working across different teams and regions.
• Data-driven mindset with the ability to analyze campaign performance and operational metrics.
• Strong attention to detail and ability to work in a fast-paced, global environment.
• Fluent English communication skills; additional language skills are a plus.

Responsibilities

• Responsible for the daily operations of listed projects, including user growth initiatives, trading activity optimization, and operational performance tracking.
• Analyze user behavior, trading data, and campaign performance to identify growth opportunities and develop data-driven operation strategies.
• Develop, execute, and optimize operational campaigns to improve user engagement, retention, and trading volume.
• Work closely with Product teams to configure and launch operational features, campaigns, and user incentives.
• Monitor the effectiveness of operational activities, conduct performance reviews, and continuously adjust strategies based on data insights.
• Collaborate with cross-functional teams including Product, Marketing, BD, and Compliance to ensure smooth execution of operational plans.

Skills

Growth marketing

Data analysis

Project management

Cross-functional collaboration

Education

Bachelor's degree in Business/Finance/Marketing or related fields

Job description

• Responsible for the daily operations of listed projects, including user growth initiatives, trading activity optimization, and operational performance tracking.
• Analyze user behavior, trading data, and campaign performance to identify growth opportunities and develop data-driven operation strategies.
• Develop, execute, and optimize operational campaigns to improve user engagement, retention, and trading volume.
• Work closely with Product teams to configure and launch operational features, campaigns, and user incentives.
• Monitor the effectiveness of operational activities, conduct performance reviews, and continuously adjust strategies based on data insights.
• Collaborate with cross-functional teams including Product, Marketing, BD, and Compliance to ensure smooth execution of operational plans.
• Keep track of market trends, competitor activities, and industry dynamics to provide operational recommendations.

Requirements

• Bachelor's degree or above in Business, Finance, Marketing, or related fields.
• 2+ years of experience in operations, project management, growth marketing, or related roles within crypto, blockchain, fintech, or technology industries.
• Prior experience in crypto exchange listing operations, token projects, or Web3 ecosystem operations is highly preferred.
• Strong project management and execution skills with the ability to manage multiple projects simultaneously.
• Excellent communication and stakeholder management skills, with experience working across different teams and regions.
• Data-driven mindset with the ability to analyze campaign performance and operational metrics.
• Strong attention to detail and ability to work in a fast-paced, global environment.
• Fluent English communication skills; additional language skills are a plus.
• Passionate about blockchain, digital assets, and emerging technologies.

Preferred Qualifications

• Experience working with crypto exchanges (CEX), token projects, launch campaigns, or Web3 communities.
• Existing understanding of token listing processes, market operations, and crypto user growth strategies.
• Experience collaborating with KOLs, agencies, or ecosystem partners.