Senior Institutional Product Ops & Enablement Lead

Binance

Hong Kong

Remote

HKD 900,000 - 1,500,000

Full time

4 days ago

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Benefits offered by this job

Remote-first policy

Competitive compensation

Job summary

Binance, a leading global blockchain ecosystem, seeks an experienced professional to lead product operations and commercial enablement for its institutional product suite. You will collaborate with Product, BD, Sales, Client Services, Compliance, Legal, Risk, and Operations to drive readiness, engagement, go-to-market execution, and ongoing efficiency.

The ideal candidate has 8+ years in relevant roles, strong cross-functional coordination, and bilingual English/Mandarin to coordinate with

Qualifications

8+ years in product operations, enablement, institutional business support, or related roles.
Strong understanding of institutional clients and their needs across trading, financing, yield, custody, settlement, or related product areas.
Experience supporting institutional client pitches, commercial discussions, or solution-based selling.
Ability to communicate product value propositions clearly to internal and external stakeholders.
Strong cross-functional coordination across Product, BD/Sales, Operations, Compliance, Legal, and Risk.
Bilingual English/Mandarin is required to coordinate with overseas partners and stakeholders.

Responsibilities

Lead operational readiness and ongoing support for institutional products, ensuring processes, controls, documentation, and internal coordination are in place.
Partner with Product and cross-functional stakeholders to support product launches, enhancements, and lifecycle management.
Work closely with Business Development teams to support institutional client pitches, product positioning, and solution discussions.
Translate product capabilities into clear client-facing value propositions, pitch materials, FAQs, and enablement content.
Support institutional sales discussions by explaining workflows, product features, operational considerations, and implementation requirements.
Coordinate across Product, BD, Operations, Legal, Compliance, Risk, and Client Services to ensure timely execution and issue resolution.
Monitor product and operational performance, identify gaps, and drive process improvements to enhance client experience and internal efficiency.
Maintain internal documentation, operating procedures, training materials, and launch checklists for institutional products.
Gather client and internal stakeholder feedback to inform product improvements and operational enhancements.
Track key metrics related to product adoption, client onboarding, operational performance, and service quality.
Act as a bridge between commercial and product teams to ensure market feedback is reflected in execution priorities.