Channel Operations & Growth Manager

KuCoin Exchange; Hong Kong; On-site; HKD 350,000 - 600,000; Full time

Job summary

KuCoin Exchange in Hong Kong seeks an experienced Channel Maintenance & Partner Relationship professional to manage daily operations for BD-sourced partner channels, maintain regular communication, and sustain long-term, high-quality relationships.

You will drive core conversion KPIs, optimize channel strategies for regional characteristics, and collaborate with marketing, compliance and product teams to improve ROI.

Qualifications

• 3-5 years experience in channel operation or partner management.
• Web3/crypto/cross-border industry experience preferred.
• Strong data-driven mindset; proven improvements in conversion/efficiency.
• Familiar with traffic quality inspection, risk identification and compliance management.
• Excellent communication and cross-team collaboration; detail-oriented.

Responsibilities

• Manage daily operations for BD-sourced partner channels and sustain high-quality relationships.
• Drive core conversion KPIs: user acquisition, activation and trading volume.
• Audit promotions, traffic sources and user data to identify non-compliant behavior.
• Coordinate with marketing, customer service and business teams to support campaigns.
• Iterate SOPs, incentive rules and cooperation processes.

Skills

Channel operation

Partner management

BD operation

Data-driven mindset

Risk identification

Compliance management

English communication

Cross-team collaboration

Job description

KuCoin Exchange in Hong Kong seeks an experienced Channel Maintenance & Partner Relationship professional to manage daily operations for BD-sourced partner channels, maintain regular communication, and sustain long-term, high-quality relationships.

You will drive core conversion KPIs, optimize channel strategies for regional characteristics, and collaborate with marketing, compliance and product teams to improve ROI.