Presales Consultant

Omnichat; Hong Kong; On-site; HKD 420,000 - 660,000; Full time

Job summary

Omnichat is seeking an experienced Solution Consultant to drive pre-sales efforts for our Omnichat.ai platform. You will translate complex technical concepts into tangible business value and deliver compelling demonstrations to prospective clients.

The role requires 5+ years in pre-sales or customer-facing consulting, with excellent presentation and communication skills. You will collaborate with Sales and Customer Success to tailor solutions and help close deals.

Qualifications

• 5+ years in a pre-sales, sales engineering or customer-facing consulting role.
• Strong ability to translate technical concepts into business value.
• Excellent presentation and communication skills.

Responsibilities

• Collaborate with the sales team to understand client requirements and craft Omnichat.ai solutions.
• Work with Sales and Customer Success to identify opportunities and build accounts development plans.
• Deliver persuasive demonstrations of Omnichat.ai to prospective clients, including C-level executives.
• Create and maintain up-to-date sales collateral such as presentations, proposals and case studies.
• Engage in technical discussions and address objections with prospective clients.

Skills

Pre-sales

Sales engineering

Customer-facing

Presentation skills

SaaS knowledge

Education

Bachelor’s degree in Business, Marketing, IT, or related field

Job description

Omnichat is a venture-backed, world-class Chat Commerce Platform.

Our vision is simple: Convert all visitors to customers through chat.

Our Omnichannel Chat Commerce SAAS Platform is designed to help businesses implement marketing automation, achieve higher conversion rates, and increase their sales and customer service efficiency.

Company / Product:

Omnichat is an Omnichannel Chat Commerce SAAS Platform designed to help businesses implement marketing automation, achieve higher conversion rates, and increase their sales and customer service efficiency.

It integrates well-known messaging channels including proprietary Webchat, Facebook Messenger, LINE, WhatsApp Business API, WeChat, and more.

We deliver actual value to our clients. Achieving 300 percent year-on-year annual recurring revenue (ARR) growth in the past two consecutive years, But it takes a growing global team of passionate, eager-to-be successful employees to continue adding to the 5,000+ companies we support.

Are you ambitious and looking to start a lucrative sales career with an innovative technology company in one of the fastest-growing sectors? If so, this is the perfect opportunity for you.

About the Role

• Collaborate closely with the sales team to understand client requirements, identify their needs, and craft tailored Omnichat.ai solutions.
• Work with Sales team and Customer Success Management to understand specific customer challenges and business needs: to identify areas of opportunity and, beyond, to build and execute the account development plan.
• Deliver persuasive and articulate demonstrations of Omnichat.ai solutions to prospective clients, showcasing the value and benefits of our platform to C-levels
• Create and maintain a repository of up-to-date sales collateral including presentations, proposals, and case studies.
• Engage in technical discussions and address objections with prospective clients, ensuring a clear understanding of Omnichat.ai’s capabilities.
• Assist in RFP/RFI responses, ensuring they are both compelling and competitive.
• Keep abreast of product updates, industry trends, and competitors to enhance sales strategies.
• Develop an in-depth understanding of the competition, differentiators and business strategy
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

The Successful Applicant

• Bachelor’s degree in Business, Marketing, IT, or related field.
• 5+ years of experience in a pre-sales, sales engineering, or customer-facing consulting role, preferably in the SaaS or Marketing technology sector.
• Strong technical aptitude and ability to translate complex technical concepts into tangible business benefits.
• Exceptional presentation and communication skills.
• Ability to work effectively in a collaborative team environment.
• Highly motivated, with a proven track record of establishing relationships with clients and meeting sales targets.

Why Join us

You'll have endless opportunities to work with cutting-edge technologies and make an impact in the SaaS chat commerce platform industry. Our company is focused on career growth and offers a clearly structured career path to help you achieve your professional goals.

We pride ourselves on having a highly supportive, fun, and tenacious team. You'll have the opportunity to collaborate with like-minded individuals passionate about customer success and driving growth.

• Linkedin : https://www.linkedin.com/company/omnichat-easychat

What’s on Offer

We offer attractive remuneration package to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes.