Technical Sales Manager

SleekFlow

Hong Kong

On-site

HKD 900,000 - 1,300,000

Full time

6 days ago
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Benefits offered by this job

13th-month salary
Stock options
Work From Anywhere
Paid birthday leave
Flexible work-from-home policy
Learning from team leads

Job summary

SleekFlow is seeking a Technical Sales Manager in Hong Kong to lead the technical consulting function, acting as a hands-on expert while coaching a growing team. You will interface with Sales and Customer Success to understand requirements and deliver solutions using SleekFlow offerings.

You will own performance and growth of the team, ensuring scalable delivery, while bridging customers, product, and teammates to drive customer-centric solutions at scale.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field preferred.
  • Experience in a customer-facing technical role (Technical Consultant, Solutions Engineer, Sales Engineer, or Technical Support).
  • Experience leading or mentoring a technical, pre-sales, or solutions team or readiness to step into people leadership.
  • Strong technical knowledge of software products, cloud technologies, APIs, and integrations.
  • Excellent problem-solving and communication skills for technical and non-technical audiences.

Responsibilities

  • Lead, coach, and develop a team of technical consultants and solutions engineers.
  • Serve as a senior technical point of contact for customers; address product questions and guide usage.
  • Support pre-sales activities: product demos and technical presentations.
  • Collaborate with product to gather use cases and shape the roadmap.
  • Maintain deep expertise in product capabilities, integrations, and configurations.
  • Scale the function; hire, onboard, and set standards and playbooks.
  • Act as escalation point for complex technical and customer-critical situations.

Skills

Technical leadership
Pre-sales
Customer-facing
APIs
Problem solving
Communication

Education

Bachelor's degree in Computer Science or Engineering

Tools

APIs
Cloud platforms

Job description

SleekFlow is an AI Suite for Revenue-Driving Conversations, we are trusted by over 2,000 enterprises globally. But we are more than just a SaaS company; we are an AI-native movement redefining the B2C relationship across 70+ countries.

At our core is AgentFlow—an AI GTM workforce that learns, improves, and acts as a self-healing knowledge base for businesses. From first-click conversion to long-term retention, we turn every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, the UAE, and the US, we are looking for exceptional people to help us build an AI operating system that matters.

Join us and rewrite how the world engages at scale.

The Role

As a Technical Sales Manager at SleekFlow, you will lead our technical consulting function in Hong Kong, both as a hands‑on technical expert and as the manager who builds, coaches, and elevates the team. You'll continue to work closely with our commercial teams (Sales & Customer Success) to interface directly with customers, understand their technical requirements, and deliver solutions using our product offerings. At the same time, you'll own the performance, growth, and standards of the technical consulting team, ensuring the function scales as we grow.

This is a player-coach role: you stay close to customers, the product, and the hard technical problems, while developing the people who do this work and setting the bar for how we serve customers technically. By bridging customers, product, and your team, you'll drive customer‑centric solutions at scale.

Responsibilities
  • Lead, coach, and develop a team of technical consultants / solutions engineers, owning their performance, growth, day‑to‑day support, and career development.
  • Serve as a senior technical point of contact for customers: addressing product questions, troubleshooting issues, and guiding on product usage and best practices.
  • Support pre‑sales activities: product demos, technical presentations, and technical/IT‑related pre‑sales calls.
  • Work with the product team to gather customer use cases, identify feature gaps, and shape the product roadmap.
  • Maintain deep expertise in our products: their technical capabilities, integrations, and configurations — to guide both customers and internal stakeholders.
  • Build and scale the function as we grow: hire, onboard, and set standards, playbooks, and best practices for technical pre‑sales and post‑sales delivery.
  • Act as the escalation point for complex technical and customer‑critical situations.
Skills and Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field is preferred.
  • Experience in a customer‑facing technical role (Technical Consultant, Solutions Engineer, Sales Engineer, or Technical Support Engineer).
  • Experience leading or mentoring a technical, pre‑sales, or solutions team. (or clear readiness to step into a people‑leadership role, with the instinct to coach, develop, and set standards for others.)
  • Strong technical knowledge of software products, cloud technologies, APIs, and integrations.
  • Excellent problem‑solving and troubleshooting skills, with the ability to analyze complex technical issues and provide effective solutions.
  • Exceptional communication and presentation skills, able to convey technical concepts to both technical and non‑technical audiences.
  • Strong collaboration skills, with the ability to work across cross‑functional teams and build relationships with customers.
  • Proactive and self‑motivated, with a strong sense of ownership and the ability to lead independently and meet deadlines.
What We Offer
  • Attractive compensation package including a 13th‑month salary
  • Stock options in a rapidly growing startup
  • A fun, diverse, and international team culture
  • Paid birthday leave
  • Flexible work‑from‑home policy
  • “Work From Anywhere” scheme
  • Rewarding continuous learning from experienced team leads
  • Many more exciting perks and growth opportunities!
What We Offer
  • Attractive compensation package including a 13th‑month salary
  • High on‑target earnings
  • Stock options in a rapidly growing startup
  • A fun, diverse, and international team culture
  • Allowances for transportation, snacks, and team lunches
  • Paid birthday leave
  • Flexible work‑from‑home policy
  • “Work From Anywhere” scheme
  • Rewarding continuous learning from experienced team leads
  • Many more exciting perks and growth opportunities!

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.

SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

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