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Fortress in Hong Kong is seeking an organized, detail‑oriented Operations Support Analyst to assist the Trading Team with data maintenance, documentation, and purchase orders.
You will coordinate with suppliers and staff, manage product listings, and support administrative workflows to ensure smooth day‑to‑day operations in a fast‑paced retail environment. The role offers opportunities to grow within a leading O+O retailer with about 70 stores in HK and Macau.
AtFortress, we believe in our people, teamwork and the importance of your personal growth. If you are seeking for an opportunity to join the leading O+O retailer in Hong Kong with around 70 retail stores in Hong Kong and Macau, the Fortress family is eager to welcome you!
To provide operational and administrative support to the Trading Team to ensure smooth business operations.
Maintain and update product, and promotional data in internal systems with high accuracy
Coordinate with Trading team and suppliers on documentation, product information, and order follow-up
Support the Trading Team in managing purchase orders, product listings, and administrative workflows
Organize and maintain records, files, and documents to ensure proper documentation and easy retrieval
Assist in ad hoc projects and operational tasks to support category performance and business initiatives
Diploma or above in Business Administration, Retail Management, Marketing, or related disciplines
Strong proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications
Good organizational and time management skills with the ability to handle multiple tasks
Proactive team player with effective communication and coordination skills
Willingness to learn and support a fast-paced retail business environment
Available to work 4-5 days per week onsite in the office
We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the AS Watson Group. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.
Fortress was founded in 1975 as a small shop selling electrical appliances at the Hong Kong Electric Payment Centre in Fortress Hill. At that time, the market was full of unscrupulous sales practices of electrical appliances. Fortress has been insisting on providing customers with high-quality products and service, as a trustworthy and reputable brand. Today, Fortress is operating around 70 retail stores in Hong Kong and Macau employing over 1,000 staff.
Wong Tai Sin District, HK