[Part-time] Customer Services Officer (Counter Operations - Secondment Contract) [Ref no: PTCSO[...]

Nanyang Commercial Bank; Hong Kong; On-site; HKD 167,400 - 223,200; Part time

Job summary

A leading bank in Hong Kong is looking for a dedicated professional to provide counter services and establish good customer relationships. You will support daily operations and ensure efficient service delivery. The ideal candidate should have at least 1 year of experience in the banking industry, with excellent communication skills in English, Chinese, and Putonghua. This position offers flexible working hours, requiring 2-3 days of work per week, with a contract period of 1 year which is renewable.

Qualifications

• At least 1 year of experience in the banking industry.
• Pleasant character with a customer-oriented attitude.
• Proficiency in written and spoken English, Chinese, and Putonghua.

Responsibilities

• Provide professional and efficient counter services to the customers.
• Establish good relationships with customers for referral opportunities.
• Perform general clerical support in branches.

Skills

Customer service skills

Attention to detail

Communication skills

Organizational skills

Job description

Job Responsibilities:

• Provide professional and efficient counter services to the customers;
• Establish good relationships with customers to seize referral opportunities;
• Perform general clerical support in branches to smoothen the daily operation;
• Working Day: 2-3 days / Week;
• Flexible working hours;
• Contract Period: 1 year (Renewable).

Job Requirements:

• At least 1 year of experience in banking industry;
• Attentive to details with good communication and organization skills;
• Pleasant character with customer-oriented attitude;
• Proficiency in both written and spoken English, Chinese and Putonghua.

Interested parties please send your full resume with present and expected salary, and quoting reference number to Talent Acquisition Division By email [via CTgoodjobs Apply Now]. For details, please visit https://www.ncb.com.hk/ and refer to the page “Join Us”.

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.