Customer Services Officer (Part-time)

Bank of China (Hong Kong); Hong Kong; On-site; HKD 133,920 - 189,720; Part time

Benefits offered by this job

Medical insurance

Life insurance

Various allowances

Job summary

A major banking institution in Hong Kong is seeking a customer-oriented teller to deliver quality services through counter transactions and support branch operations. This role involves cross-selling retail banking products and may require working shifts for up to 17 hours per week. The ideal candidate should be a secondary school graduate, possess strong communication skills, and be proficient in English, Cantonese, and Putonghua. Competitive remuneration and fringe benefits are offered to suitable candidates.

Qualifications

• Strong sales and service orientation with an outgoing personality.
• Previous relevant teller experience is an advantage.
• Willing to perform shift duties and work no more than 17 hours per week.

Responsibilities

• Deliver quality customer services through counter transactions.
• Cross-sell retail banking products.
• Support back-end branch operations.

Skills

Sales orientation

Communication skills

Customer service

Proficiency in English

Proficiency in Cantonese

Fluency in Putonghua

Education

Secondary school graduate or above

Job description

Responsibilities

• Deliver quality customer services through counter transactions
• Cross-sell retail banking products
• Support back-end branch operations

Requirements

• Secondary school graduate or above
• Relevant teller experience an advantage
• Strong sales and service orientation with outgoing personality and good communication skills
• Proficiency in English and Cantonese as well as fluency in Putonghua
• Willing to perform shift duties and work no more than 17 hours per week

Benefits

We offer a competitive remuneration package and comprehensive fringe benefits, including medical and life insurance, and different types of allowances to the right candidates.

Interested parties, please submit your application online.

Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt.