Counter Services Officer (Teller)

Bank of Communications Co.,Ltd.; Hong Kong; On-site; HKD 200,880 - 290,160; Full time

Job summary

Bank of Communications (Hong Kong) Limited seeks a customer‑oriented teller to handle daily counter transactions and promote retail banking services including insurance and securities products.

The role requires at least 1 year of relevant experience, fluency in English, Cantonese and Putonghua, and HKDSE or equivalent qualifications. A strong sales drive and presentable appearance are essential for success in this position.

Qualifications

• F.6 or above with HKDSE: 5 subjects at Grade E / Level 2 including Chinese, English and Mathematics.
• Minimum 1 year relevant experience; MPF, Insurance, Securities exams preferred.
• Qualified under SFO for handling Regulated Activities Types 1 & 4 is a plus.
• Customer‑oriented with strong sales drive; presentable and detail‑minded.

Responsibilities

• Handle daily counter transactions at branches and promote retail banking services including insurance and securities products.
• Promote and cross‑sell banking solutions to potential customers.
• Maintain high standard of customer service and accurate transaction processing.

Skills

Customer service

Sales

Counter transactions

English

Cantonese

Putonghua

Education

HKDSE or equivalent

Job description

Job Overview

Bank of Communications (Hong Kong) Limited ("Bank of Communications (Hong Kong)") is a wholly owned subsidiary of Bank of Communications Co., Ltd., which provides personal banking, corporate banking and private banking services through 43 outlets, 4 business services centres and its private banking centre in Hong Kong.

With extensive network across the city, Bank of Communications (Hong Kong) has set up 37 wealth management service centres in its outlets that offer BComBEST customers a full range of professional banking services to address their needs at every life stage. Our business services centres work alongside enterprises to help facilitate the daily operation and explore business opportunities by providing integrated banking solutions. Bank of Communications (Hong Kong) serves premium private banking customers through a comprehensive array of personalised banking solutions. Customers can easily access our integrated wealth management services no matter where they are.

Responsibilities and Qualifications

• Handle daily counter transactions at our branches, as well as promoting different kinds of retail banking services such as insurance and securities related products to potential customers.
• F.6 or above or equivalent qualification at HKQF level 3, with at least 5 subjects at Grade E / Level 2 including Chinese, English and Mathematics in HKDSE.
• Minimum 1 year’s relevant experience, passes in MPF, Insurance, Securities and Futures Intermediaries Examinations are preferable. (Qualified under SFO for handling Regulated Activities Types 1 & 4).
• Customer‑oriented with strong sales drive, presentable and detail‑minded.
• Proficiency in English, Cantonese and Putonghua.

We offer an attractive remuneration package to the right candidates.

Contact Information

The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong

Fax: [phone] | E-mail: [email redacted, apply via Company website]

EEO Statement

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.