Counter Service Officer

Seeds Talent Solution Limited; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

Seeds Talent Solution Limited, representing a leading Hong Kong bank, is seeking a Counter Service Officer to join its branch network. You will handle counter transactions, respond to inquiries with high quality service, and promote banking products through cross-selling while referring customers to appropriate staff.

You will also support back-end branch operations. The role requires a reliable, multilingual communicator with a customer-focused mindset and the ability to work diligently in a

Qualifications

• Secondary School graduation required.
• Relevant teller experience is an advantage.
• Good command of English, Cantonese and Mandarin.
• Good communications skills and service-oriented.
• Hard-working and self-motivated.

Responsibilities

• Handle counter financial transactions.
• Provide customer enquiries with high quality service.
• Promote new banking products through cross-selling and refer customers to staff.
• Support back-end branch operations.

Skills

Communication

Service orientation

Hard-working

Self-motivated

English

Cantonese

Mandarin

Education

Secondary School graduate or above

Job description

Our client is a leading bank with strong branch network in Hong Kong. They are looking for a high calibre individual to join their team as a Counter Service Officer.

Responsibilities

• Handle counter financial transactions
• Provide customer enquiries with high quality service
• Promote new business through cross-selling various banking products and referring customers to appropriate staff
• Support back-end branch operations

Requirements

• Secondary School graduate or above
• Relevant teller experience is an advantage
• Good command of spoken English, Cantonese and Mandarin
• Good communications skills and service-oriented
• Hard-working and self-motivated

An attractive remuneration package will be offered to the right candidates.