Operations Manager - Cold Chain Logistics

Michael Page (Hong Kong); Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

Michael Page International (Hong Kong) Limited in Hong Kong seeks a senior logistics leader to oversee end-to-end warehouse and cold chain operations for a major F&B-focused provider. Lead operations, ensure service excellence and client satisfaction.

You will develop a high-performing team, partner with Sales and Compliance, and drive continuous improvement in a fast-paced environment. 8+ years in logistics with leadership and a Bachelor’s degree are required.

Qualifications

• Solid background in cold chain logistics and F&B supply chains.
• Minimum 8 years in logistics and supply chain operations with leadership.
• Experience leading in warehousing and distribution environments.
• Open-minded and adaptable to a fast-paced business.

Responsibilities

• Lead end-to-end warehouse and logistics operations for service excellence.
• Act as operational contact for clients, aligning with their requirements.
• Oversee cold chain handling, storage, transport, and food safety compliance.
• Develop and coach a team of staff and subcontractors to high performance.
• Collaborate with Sales, Business Development, Compliance and cross-functional teams.
• Drive continuous improvement, restructurings and process optimisation.

Skills

Cold chain logistics

Team leadership

Stakeholder management

3PL experience

Education

Bachelor's degree in Supply Chain

Job description

• Strong career growth opportunity
• Excellent career development and progression opportunities

About Our Client

Our client is a well-established supply chain and logistics service provider with a strong presence in warehousing, distribution, and cold chain operations. As part of its ongoing growth journey, the company continues to invest in operational excellence, technology, and talent development to support an expanding customer base within the F&B sector.

Job Description

• Lead and manage the end-to-end warehouse and logistics operations, ensuring service excellence, operational efficiency, and customer satisfaction.
• Act as the key operational contact for clients, building strong relationships and ensuring service delivery aligns with customer expectations and business requirements.
• Oversee cold chain logistics operations, ensuring proper handling, storage, transportation, and compliance with food safety and quality standards.
• Lead and develop a team of operational staff, including both in-house employees and subcontractor resources, fostering a high-performance and collaborative working environment.
• Work closely with Sales, Business Development, Compliance, and cross-functional teams to support business growth and customer retention.
• Drive continuous improvement initiatives, operational restructuring, and process optimisation to support business expansion.

The Successful Applicant

• Solid background in cold chain logistics, Food & Beverage supply chain, or temperature-controlled warehouse operations.
• Minimum 8 years of relevant experience in logistics and supply chain operations, including warehouse management and team leadership exposure
• Strong people management experience with the ability to lead, motivate, and develop operational teams.
• Hands-on leadership style with excellent problem-solving and stakeholder management skills.
• Experience in 3PL, warehousing, or supply chain operations is highly preferred.
• Bachelor's degree in Supply Chain, Logistics, Business Management, Operations Management, or a related field.
• Open-minded, adaptable, and willing to embrace challenges in a fast-paced and evolving business environment.

What's on Offer

• Strong career growth and advancement opportunities
• Join a well-established and stable organisation with a proven track record in the logistics industry
• Attractive compensation package with performance bonus and comprehensive benefits