Warehouse & Logistics Manager (Frozen Meat Wholesale)
Wah Cheong Trading (Hong Kong) Limited is a premier frozen meat wholesaler in Hong Kong, supplying premium products to top restaurants, hotels, and retailers. We prioritize food safety, efficiency, and seamless supply chain operations in a temperature-controlled environment.
Role Overview
We require an experienced Warehouse & Logistics Manager to lead both warehouse operations and logistics teams, while spearheading the design/implementation of a new Warehouse Management System (WMS). You will ensure seamless integration of inventory, logistics, and food safety protocols in a -25°C environment.
Key Responsibilities
Warehouse Management
- Manage daily operations (receiving, storage, dispatch) in -18°C to -25°C environments.
- Implement HACCP/GMP protocols and ensure compliance with HKFDA/ISO 22000.
- Optimize inventory via WMS systems, and regular audits.
- Lead warehouse staff (10+), ensuring safety, training, and productivity.
- Managing multiple cold rooms at different location.
- Manage and arrange warehouse/ cold rooms stocks storage system.
- Manage cold rooms internal stock transfer and maintaining transfer record for keeping the stock balance.
- Manage FIFO operation and ensure all team members are follow and comply.
Logistics Management
- Supervise the logistics team (10+ drivers, dispatchers, coordinators).
- Plan and optimize delivery routes for efficiency and on-time performance.
- Manage fleet operations (reefer trucks, forklifts), maintenance, and compliance.
- Negotiate with 3PL/carriers and oversee cross-border (HK-China) shipments if applicable.
- Coordinate with sales/procurement to meet delivery windows and reduce spoilage.
WMS Development & Digital Transformation
- Build/upgrade our WMS from scratch, selecting vendors or developing custom solutions.
- Define system requirements (RFID/barcode scanning, real-time inventory, IoT temperature tracking).
- Integrate WMS with ERP, TMS (Transport Management), and supplier/customer portals.
- Train teams on new technologies and drive adoption.
Cross-functional Duties
- Monitor KPIs: Inventory accuracy, OTIF, fuel costs, warehouse utilization.
- Prepare operational/financial reports for senior management.
- Ensure OSHA/EHS compliance across warehouse and logistics.
Requirements
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Experience: 7+ years in warehouse & logistics management, with 3+ years in frozen food/FMCG.
- Expertise in WMS/TMS (e.g., SAP, Oracle) and cold-chain logistics.
- Proven track record in fleet management and route optimization.
- Deep knowledge of HACCP, food safety, and HK logistics regulations.
- Leadership: Strong ability to manage dual teams (warehouse + logistics).
- Language: Fluency in written and spoken English and Chinese; Japanese is an advantage.
- Education: Degree in Logistics, Supply Chain, or related field.