Cold Chain Ops Manager — Lead Large-Scale F&B Logistics

Michael Page International (Hong Kong) Limited; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive remuneration package

Performance bonus

Job summary

Michael Page International (Hong Kong) Limited is seeking a Cold Chain Operations Manager to lead warehousing and distribution for food & beverage clients in Hong Kong. You will drive operational excellence and customer satisfaction across cold chain processes.

The role requires 8+ years in logistics with 5+ in management, deep knowledge of WMS/ERP, and fluent Cantonese, English and Mandarin. This is a hands-on leader role with a focus on cost efficiency and service quality.

Qualifications

• Bachelor's degree in a related discipline.
• 8+ years of logistics experience with at least 5 years in a managerial capacity.
• Proven experience in food & beverage, FMCG, cold chain, or temperature-controlled logistics.
• Strong knowledge of warehouse operations, inventory management, transportation and distribution processes.
• Experience managing customer relationships and SLAs.
• Strong analytical mindset and ability to drive performance improvements.
• Proficient in WMS, ERP systems, and MS Office applications (Excel/PowerPoint).
• Excellent leadership, communication and stakeholder management skills.
• Fluent in Cantonese, English and Mandarin.

Responsibilities

• Oversee daily operations of warehousing, transportation, and distribution for food & beverage customers.
• Manage end-to-end cold chain and temperature-controlled logistics operations.
• Act as the key contact for customers, vendors and internal stakeholders.
• Lead and develop warehouse, transportation, and operational teams.
• Monitor KPIs, prepare management reports, and drive continuous improvement.
• Drive process optimization to improve workflow, utilization, inventory accuracy and cost efficiency.
• Ensure compliance with food safety regulations, policies and safety standards.
• Manage escalations, service issues and operational challenges.
• Support growth initiatives, new customer implementations and transitions.
• Promote a culture of continuous improvement and employee engagement.

Skills

Leadership

Analytical mindset

Stakeholder management

Communication

Trilingual (Cantonese, English, Mandā～

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related discipline

Tools

WMS

ERP systems

Excel

PowerPoint

Job description

Michael Page International (Hong Kong) Limited is seeking a Cold Chain Operations Manager to lead warehousing and distribution for food & beverage clients in Hong Kong. You will drive operational excellence and customer satisfaction across cold chain processes.

The role requires 8+ years in logistics with 5+ in management, deep knowledge of WMS/ERP, and fluent Cantonese, English and Mandarin. This is a hands-on leader role with a focus on cost efficiency and service quality.