Operations Lead, Precious Metals Trading

PAMP S.A.; Hong Kong; On-site; HKD 600,000 - 880,000; Full time

Job summary

MKS PAMP's is seeking an Assistant Operations Manager in Hong Kong to oversee efficient execution of operational activities for the precious metals trading business. You will coordinate with the Geneva head office and regional teams to ensure timely, accurate processing, EOD validations, and issue resolution across post-trade operations.

You will manage metal deliveries and inventories, maintain SOPs, and drive process improvements while collaborating with traders, logistics, and custodians.

Qualifications

• 4–7 years in financial operations, settlements, reconciliations, or treasury.
• Proven ability to manage multiple priorities with accuracy and compliance.
• Experience with ERP/IT systems is advantageous.
• Excellent organizational skills and meticulous attention to detail.
• Strong interpersonal skills and customer orientation.
• Fluent English, both spoken and written.

Responsibilities

• Execute operational processes accurately and timely to support post-trade activities.
• Ensure EOD processes and trade validations are completed and reviewed.
• Investigate discrepancies and escalate issues to management.
• Coordinate with traders, sales, logistics, systems teams, and clients.
• Manage physical precious metal deliveries and inventories across storage locations.
• Verify shipping docs and ensure timely system updates.
• Provide coverage during staff leave and high-volume periods.
• Maintain SOPs and support new system implementations.

Skills

Multitasking

Attention to detail

Organizational skills

Interpersonal skills

English proficiency

Cross-cultural communication

Agile mindset

Data handling

Tools

ERP systems

Excel

Job description

MKS PAMP's is seeking an Assistant Operations Manager in Hong Kong to oversee efficient execution of operational activities for the precious metals trading business. You will coordinate with the Geneva head office and regional teams to ensure timely, accurate processing, EOD validations, and issue resolution across post-trade operations.

You will manage metal deliveries and inventories, maintain SOPs, and drive process improvements while collaborating with traders, logistics, and custodians.