Assistant Operations Manager - Precious Metals

MKS PAMP (Hong Kong) Limited; Hong Kong; On-site; HKD 500,000 - 800,000; Full time

Job summary

MKS PAMP (Hong Kong) Limited is seeking an Assistant Operations Manager to oversee efficient execution of precious metals operations and support trading teams across regions. You will coordinate with Geneva Head Office and internal stakeholders to ensure timely, accurate processing.

The role requires 4–7 years in financial operations, strong data handling, and fluent English. It involves managing deliveries, inventories, and SOP maintenance in a fast-paced environment.

Qualifications

• 4-7 years of work experience in financial operations, settlements, reconciliations, reporting and treasury.
• Excellent organizational skills and attention to detail.
• Proficient with Excel and data handling.
• English spoken and written proficiency required.

Responsibilities

• Execute operational processes accurately and timely, ensuring continuity of critical post-trade activities.
• Ensure End-of-Day (EOD) operational processes and trade validations are completed and reviewed.
• Investigate and document discrepancies, escalating unresolved issues to management.
• Coordinate with traders, sales, logistics, systems teams, and clients for effective communication.
• Manage and monitor physical precious metal deliveries between refineries and customers.
• Maintain SOPs and ensure timely system updates.
• Prepare import/export declarations for overseas shipments.

Skills

Excel

Data handling

Organizational skills

English proficiency

Tools

ERP systems

Job description

Assistant Operations Manager - Precious Metals

The Assistant Operations Manager is responsible for the efficient execution of MKS PAMP's operational activities, supporting the Group's precious metals trading business. This role supports the European & APAC Trade Teams through active coordination with the Geneva Head Office, ensuring operational processes are completed accurately and on time.

Key responsibilities

Execute operational processes accurately and timely, ensuring continuity of critical post-trade activities.

Ensure all End-of-Day (EOD) operational processes and trade validations are completed and properly reviewed.

Investigate and document operational discrepancies, escalating unresolved issues proactively to management timely.

Work closely with traders, sales, logistics, systems teams, and clients to ensure effective coordination and communication among internal and external stakeholders.

Manage and monitor physical precious metal deliveries between Group refineries and customers.

Manage and monitor physical metal inventories across various storage locations and reconciled with custodians records.

Verify the completeness and accuracy of operational documentation, including invoices, air waybills, packing lists, assay certificates, and other shipping documents, ensuring timely system updates.

Coordinate operational activities to support the movement of precious metals across the supply chain.

Prepare import and export declarations for overseas shipments.

Maintain comprehensive and up-to-date Standard Operating Procedures (SOPs).

About you

4-7 years of work experience in financial operations and settlements, reconciliations, reporting and treasury, ideally within financial services, banking, trading companies or precious metals environment.

Proven ability to manage multiple priorities and maintain high standards of accuracy and compliance.

Excellent organizational skills and attention to detail.

Excellent interpersonal skills and customer orientation.

Agile and flexible mindset, reactive to requests.

Ability to interact with colleagues of diverse cultures; respect for diversity.

Competent handling detailed data-sets and proficient with excel.

Proficiency in spoken and written English is required.

Exposure to ERP and IT systems would be an advantage.