Sales Manager - Precious Metals

MKS PAMP (Hong Kong) Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

MKS PAMP (Hong Kong) Limited is seeking a Sales Manager to grow the company’s commercial presence in Hong Kong. The role focuses on developing and maintaining relationships with financial institutions, bullion dealers, corporate clients, and distributors while ensuring compliant client onboarding and support processes.

The ideal candidate will drive sales performance, market intelligence, and operational excellence within the local regulatory and cultural context, working closely with compliance

Qualifications

• Min. 3 years of experience in a similar role in FX / Commodities / Precious Metals.
• Good understanding or knowledge of derivative products.
• Ability to understand and quote the physical Market and take client and market quotes.

Responsibilities

• Grow MKS PAMP’s commercial presence in Hong Kong by building long-term relationships with financial institutions, bullion dealers, corporate clients, and distributors.
• Coordinate sales strategies with regional priorities and global objectives to drive sustainable growth.
• Lead client onboarding in line with compliance policies and regulatory requirements, ensuring proper KYC documentation.
• Provide proactive client support, resolve inquiries, and coordinate with operations, trading, logistics, and finance to ensure seamless service delivery.
• Maintain accurate records of client interactions and opportunities, and provide strategic feedback to regional leadership.

Skills

Excellent communication

Initiative

Autonomous work

Stress resilience

Interpersonal skills

Organizational skills

Mandarin & English proficiency

Office 365 proficiency

Tools

Office 365

Job description

The Sales Manageris responsible for growing MKS PAMP’s commercial presence in Hong Kong. The role focuses on developing and maintaining strong relationships with financial institutions, bullion dealers, corporate clients, and distributors. The Sales Manager ensures compliant client onboarding and support processes while driving sales performance, market intelligence, and operational excellence within the local regulatory and cultural context.

MAIN ACTIVITIES AND RESPONSIBILITIES

Sales and Business Development

Identify and pursue business opportunities across precious metals markets in Hong Kong.

Collaborate as an integral team player to coordinate and implement sales strategies aligned with regional priorities and global business objectives, ensuring consistency and driving sustainable growth.

Build and maintain long-term relationships with key clients and partners, ensuring profitability and client satisfaction.

Conduct regular in-person/virtual meetings with clients and the sales team

Gather and synthesize client feedback and deep market intelligence to inform product development and service improvement.

Monitor market trends, competitor activities, and local regulations to adapt business strategy accordingly.

Represent MKS PAMP in meetings, events, and industry forums.

KYC, Onboarding, and Compliance

Lead the client onboarding process in strict accordance with Group compliance policies and regulatory requirements.

Coordinate with compliance and legal teams to ensure proper KYC documentation, due diligence, and client approvals.

Ensure all client interactions and transactions adhere to internal governance and ethical standards.

Maintain up-to-date knowledge of regional financial regulations and contribute to local compliance initiatives.

Customer Support and Issue Resolution

Act as a trusted client support partner, proactively managing inquiries and resolving operational issues promptly to ensure a seamless and positive customer experience.

Coordinate with internal teams (operations, trading, logistics, and finance) to ensure seamless service delivery.

Escalate and resolve complex client matters efficiently, ensuring client satisfaction and retention.

Reporting and Management

Maintain an accurate and current database of client interactions, opportunities, and key metrics.

Provide strategic feedback and recommendations to regional leadership.

REQUIRED EDUCATION AND EXPERIENCE

Min. 3 years of experience in a similar role in FX / Commodities / Precious Metals

Good understanding or knowledge of derivative products

Ability to understand and quote the physical Market and take client and market quotes

QUALIFICATIONS ANDSKILLS

Excellent communication skills and high drive;

Sense of responsibility and initiative;

Ability to work autonomously;

Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect;

Resistance to stress and time pressure;

Excellent interpersonal skills and customer orientation;

Agile and flexible mindset, reactive to requests;

Excellent organizational skills and attention to detail;

Ability to interact with colleagues of diverse cultures; respect for diversity;

Full professional proficiency in Office 365 is expected;

Full professional proficiencyin spoken and written Mandarin and English is required; knowledge of other languages is an asset.

HK citizen or holder of a valid HK work permit.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales manager?
• What is your highest level of education?
• How would you rate your Mandarin language skills?