Operations Executive

N PLUS BURGER COMPANY LIMITED; Hong Kong; On-site; HKD 246,000 - 290,000; Full time

Benefits offered by this job

Five-day work week

Job summary

N PLUS BURGER COMPANY LIMITED is seeking an organised Operations Executive to support daily office administration and coordinate follow-up across departments, reporting to the COO.

You will arrange meetings, take minutes, maintain trackers, prepare reports and help with store POS configurations and reporting.

The right candidate has a diploma or above in relevant fields, 1–3 years experience, strong Excel skills, English and Cantonese, and an ability to work independently.

Qualifications

• Diploma or above in Business Administration, Hospitality Management or Operations Management.
• 1–3 years experience in administration, operations coordination or similar role.
• Proficient in Microsoft Office, especially Excel, PowerPoint, Word and Outlook.

Responsibilities

• Provide day-to-day administrative and coordination support to the head office.
• Arrange meetings, prepare agendas, take accurate meeting minutes and circulate follow-up actions.
• Maintain action trackers, deadlines and project progress records.
• Follow up with responsible departments and colleagues on outstanding tasks.
• Prepare and update Excel reports, operational summaries, presentations and management documents.
• Consolidate information and reports submitted by stores and different departments.
• Handle routine POS system settings, including menu items, prices, promotions and store configurations.
• Generate, consolidate and maintain POS sales and operational reports.
• Coordinate with restaurant teams, relevant departments and POS service providers to resolve issues.
• Assist with filing, data entry and general office administration.
• Support operational projects, new store openings and internal communications.

Skills

Organisational skills

Time management

Follow-up skills

Communication (English/Chinese)

Attention to detail

Education

Diploma or above in Business Administration

Diploma or above in Hospitality Management

Diploma or above in Operations Management

Tools

Excel

PowerPoint

Word

Outlook

Job description

We are looking for a well-organised and dependable Operations Executive to support our daily office administration and coordinate follow-up across different departments. Reporting directly to the COO, this role will help keep meetings, assignments, documentation, POS administration and operational projects properly organised and on schedule.

Key Responsibilities

Provide day-to-day administrative and coordination support to the head office

Arrange meetings, prepare agendas, take accurate meeting minutes and circulate follow-up actions

Maintain action trackers, deadlines and project progress records

Follow up with responsible departments and colleagues on outstanding tasks

Prepare and update Excel reports, operational summaries, presentations and management documents

Consolidate information and reports submitted by stores and different departments

Handle routine POS system settings, including menu items, prices, promotions and store configurations

Generate, consolidate and maintain POS sales and operational reports

Coordinate with restaurant teams, relevant departments and POS service providers to resolve system-setting or reporting issues

Assist with filing, document control, data entry and general office administration

Support operational projects, new store openings, internal communications and company activities

Handle ad hoc assignments from management

Requirements

Diploma or above in Business Administration, Hospitality Management, Operations Management or a related discipline

At least 1–3 years of relevant experience in administration, operations coordination, executive support or a similar role

Proficient in Microsoft Office, particularly Excel, PowerPoint, Word and Outlook

Able to use Excel confidently for data consolidation, formulas, lookups, PivotTables and basic reporting

Experience with POS systems, system settings or sales-report extraction is preferred

Strong organisational, time-management and follow-up skills

Able to take clear and accurate meeting minutes and convert discussions into action points

Detail-minded, responsible and able to handle confidential information appropriately

Good written and spoken English and Chinese; Cantonese is required

Able to work independently while coordinating effectively with different departments

Previous experience in the F&B, restaurant, retail or hospitality industry—whether frontline or office-based—is preferred

Immediate availability would be an advantage

The Right Candidate

You are proactive, practical and comfortable keeping several assignments moving at the same time. You do not simply record what was discussed—you make sure responsibilities, deadlines and next steps are clearly documented and followed through. You are also comfortable working with systems and numbers, and can turn POS data into clear, useful reports.

We Offer

Monthly Salary HK$22,000–26,000, depending on experience

Five-day work week

Career development opportunities within a growing restaurant business

A hands-on role with direct exposure to senior management and different business functions