Business Operations Executive

Established Financial Services Platform; Hong Kong; On-site; HKD 300,000 - 450,000; Full time

Job summary

Established Financial Services Platform in Hong Kong is seeking a Business Operations Executive to coordinate daily business operations. You will work closely with senior management ensuring smooth and efficient operations, tackle operational challenges, and improve internal processes.

The ideal candidate will have 3–6 years of experience in operations, preferably in financial services, and be fluent in Cantonese and English. This position offers real ownership from day one, providing opportunities to contribute to the business's success.

Qualifications

• 3–6 years' experience in business operations, operations support, or related fields.
• Experience in financial services or structured business environments preferred.
• Strong organizational and proactive follow-up skills.

Responsibilities

• Coordinate daily business operations across teams and external parties.
• Track cases, projects, and approvals to ensure nothing is overlooked.
• Monitor outstanding matters and ensure closure on issues.

Skills

Organisational skills

Attention to detail

Proficiency in Excel

Fluent in Cantonese and English

Tools

Excel

Word

Outlook

Job description

We are looking for a reliable, organised and proactive Business Operations Executive to become a key member of our established private financial services business.

This is a highly visible role working closely with senior management, helping ensure that day-to-day business operations run smoothly, efficiently and accurately. You will have direct exposure to how the business operates and the opportunity to make a meaningful impact from day one.

You will coordinate people, information and processes across the business, ensuring that nothing falls through the cracks. You will help management stay organised, solve operational problems and continuously improve the way the business operates.

This role is ideal for someone who enjoys taking ownership, building better systems and becoming the person others rely on to keep things moving.

We're looking for someone who thinks ahead, follows through consistently, and enjoys bringing order to complexity.

This is a long-term opportunity for someone who wants to grow into a broader business operations role over time.

What You'll Be Doing

Coordinate daily business operations across internal teams and external parties

Track cases, projects, approvals and follow-up items to ensure nothing is overlooked

Coordinate client documentation, operational requests and internal workflows

Monitor outstanding matters proactively and ensure every issue is brought to closure.

Prepare operational reports and management updates

Liaise with banks, insurers, professional firms, vendors and business partners

Support finance, HR, compliance and general business operations where required

Maintain organised documentation, trackers and operational records

Improve workflows, checklists and internal operating procedures

Identify operational bottlenecks and recommend practical improvements

Take ownership of operational projects from planning through completion

What We're Looking For

3–6 years' experience in business operations, operations support, office management, client administration or project coordination

Experience in financial services is preferred but candidates from professional services, corporate services or other structured business environments are also encouraged to apply

Strong organisational and follow-up skills

Excellent attention to detail

Able to work independently while keeping management informed

Practical, calm and solution-oriented

Strong Excel, Word and Outlook skills

Fluent Cantonese and English; Mandarin is an advantage

Most importantly, we're looking for someone with a positive attitude, strong ownership, and the willingness to learn and grow with the business.

You Will Probably Enjoy This Role If You...

naturally follow up until work is completed

enjoy improving systems and processes

like organising people and information

take pride in getting things done properly the first time

are dependable and accountable

want meaningful responsibility instead of simply a bigger title

enjoy helping a business operate more effectively every day

Why Join Us

Work directly with senior management and gain broad business exposure

Real ownership and responsibility from day one

Learn across operations, finance coordination, HR and client servicing

Opportunity to improve systems and contribute ideas

Stable, established company with long-term career opportunities

Be recognised for reliability, initiative and execution—not office politics

What Success Looks Like

After your first year, you will have become a trusted operational partner who keeps work moving, improves internal processes, and enables the business to operate more efficiently.