Operations and Settlement Supervisor / Officer

Easylink Payment Network (Hong Kong) Company, Limited; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Job summary

Easylink Payment Network (Hong Kong) Co., Ltd. is seeking an Operations and Settlement Supervisor to oversee payment instruction processing, settlement activities, and daily reconciliation.

You will ensure accuracy, compliance and timely reporting across systems, with the ability to lead a small team. The role requires a finance/banking background, strong Excel skills and fluent Cantonese, English and Mandarin, plus hands-on experience in banking operations and remittance processing.

Qualifications

• Bachelor degree in Finance, Economics, Banking, Business or Accountancy.
• Preferable minimum 3-4 years of experience in banking operation and remittance processing.
• Relevant accounting experience with banking experience is a plus.
• Organized, responsible with good interpersonal skills.
• Self-motivated with positive working attitude.
• Good leadership skills with experience managing a team.
• Good command of written and spoken Cantonese, English and Mandarin.
• Proficiency in MS Excel, Word, PowerPoint and possesses good writing skills.

Responsibilities

• Receive, edit and process the payment instructions as instructed by customers and processors through various systems.
• Prepare and check merchant payment and settlement report, and perform daily reconciliation.
• Receive and check information and fund adjustment request from issuers and merchants, and then process and/or verify such operations.
• Follow procedures to conduct specific operations for settlement, such as withholding, freezing, due to fraud and risk reason.
• Perform payment service related accounting work including book-keeping and handle general ledger.
• Participate actively in any ad-hoc projects for operation team as required.
• Implement process improvements to optimize workflow and reduce operational risk.
• Collaborate across departments to facilitate smooth operations, improve communication, and resolve any operational issues that arise.
• Understand the company's business such as Visa and Master card , cross-border institutions, etc., Work closely with marketing teams to facilitate smooth operations, and resolve any operational issues that arise.

Skills

Organized

Leadership

Interpersonal skills

Self-motivated

Communication skills

Cantonese

English

Mandarin

Education

Bachelor degree in Finance, Economics, Banking, Business or Accountancy

Tools

MS Excel

MS Word

PowerPoint

Job description

Operations and Settlement Supervisor / Officer

Receive, edit and process the payment instructions as instructed by customers and processors through various systems.

Prepare and check merchant payment and settlement report, and perform daily reconciliation.

Receive and check information and fund adjustment request from issuers and merchants, and then process and/or verify such operations.

Follow procedures to conduct specific operations for settlement, such as withholding, freezing, due to fraud and risk reason.

Perform payment service related accounting work including book-keeping and handle general ledger.

Participate actively in any ad-hoc projects for operation team as required.

Implement process improvements to optimize workflow and reduce operational risk.

Collaborate across departments to facilitate smooth operations, improve communication, and resolve any operational issues that arise.

Understand the company's business such as Visa and Master card , cross-border institutions, etc., Work closely with marketing teams to facilitate smooth operations, and resolve any operational issues that arise.

Requirement

Bachelor degree in Finance, Economics, Banking, Business or Accountancy

Preferable minimum 3-4 years of experience in banking operation and remittance processing.

Relevant accounting experience with banking experience is a plus

Organized, responsible with good interpersonal skills

Self-motivated with positive working attitude

Good leadership skills with experience managing a team.

Good command of written and spoken Cantonese(Native), English and Mandarin

Proficiency in MS Excel, Word, PowerPoint and possesses good writing skills.

Easylink Payment Network (Hong Kong) Co., Ltd. and Macau Branch are subsidiaries of China UnionPay, wholly-owned by China UnionPay Merchant Services Co., Ltd.

China UnionPay Merchant Services Co., Ltd. is under China UnionPay Group and the market leader of payment institution. We specialize in electronic payment and cross-border payment services. Leveraging our access to the China UnionPay interbank information exchange

system, along with advanced payment technology and professional financial services, we offer a wide range of value-added services with extensive coverage in the country. Easylink is proud to have established China’s most powerful electronic payment platform

for China UnionPay card acquiring services. We provide professional card acquiring services and terminal maintenance to customers in Hong Kong and Macau. According to the rankings released by Nilson Report, UMS has ranked first among acquirers in the Asia-Pacific

region in terms of acquiring transaction amount for ten consecutive years since 2013.

Easylink Payment Network (Hong Kong) Co., Ltd. and Macau Branch are subsidiaries of China UnionPay, wholly-owned by China UnionPay Merchant Services Co., Ltd.

China UnionPay Merchant Services Co., Ltd. is under China UnionPay Group and the market leader of payment institution. We specialize in electronic payment and cross-border payment services. Leveraging our access to the China UnionPay interbank information exchange

system, along with advanced payment technology and professional financial services, we offer a wide range of value-added services with extensive coverage in the country. Easylink is proud to have established China’s most powerful electronic payment platform

for China UnionPay card acquiring services. We provide professional card acquiring services and terminal maintenance to customers in Hong Kong and Macau. According to the rankings released by Nilson Report, UMS has ranked first among acquirers in the Asia-Pacific

region in terms of acquiring transaction amount for ten consecutive years since 2013.