Operations Manager (Payments), Private Wealth Management

Ping An Bank Company Ltd.; Hong Kong; On-site; HKD 480,000 - 800,000; Full time

Job summary

Ping An Bank Hong Kong Branch is seeking an Operations Manager (Payments) for Private Wealth Management to oversee daily remittance and payment processing. You will ensure accurate reconciliation, investigate discrepancies, and support product-settlement activities including subscriptions and dividends.

The role requires a university degree in a related field and 3–5 years in banking payments with strong knowledge of FPS, RTGS, SWIFT and HK regulatory projects.

Qualifications

• University degree in Business Administration / Mathematics / Finance or related discipline
• 3–5 years banking operations experience in payments
• Solid knowledge of FPS, RTGS, SWIFT, SAA and related payment systems
• Experience with HKICL, HKMA and SWIFT regulatory projects

Responsibilities

• Process daily remittance and payment transactions including remittances, telegraphic transfers, FPS, cheque clearing and fund transfers
• Perform transaction reconciliation and investigate discrepancies, exceptions and customer inquiries
• Responsible for product-settlement-related payment processing such as subscription, redemption and dividend disbursement
• Monitor the smoothness of transaction execution and handle exceptional cases
• Participate in system enhancements, UAT, process improvement projects and drills
• Support audits, regulatory reviews, reporting and risk management initiatives
• Prepare MIS and regulatory reports
• Participate in ad-hoc projects as assigned

Skills

FPS

RTGS

SWIFT

Payment systems

Education

University degree

Finance/Business/Math

Tools

HKICL

HKMA

ISO 20022

Job description

Operations Manager (Payments), Private Wealth Management

Process daily remittance and payment transactions, including remittances, telegraphic transfers, FPS, cheque clearing, and fund transfers etc

Perform transaction reconciliation and investigate discrepancies, exceptions, and customer inquiries

Responsible for product-settlement-related payment processing, including subscription, redemption and dividend disbursement.

Monitor the smoothness of transaction execution and exceptional cases handling

Participate in system enhancements, UAT, process improvement projects, and industry contingency drills

Support audits, compliance reviews, regulatory reporting, and risk management initiatives

Prepare MIS reports, management and regulatory reports

Participate in ad-hoc projects as assigned

Requirements:

A university degree holder or above in Business Administrative / Mathematics / Finance or other relevant disciplines

At least3-5 years banking operations experiences in payments departments

Solidknowledge with FPS, RTGS, SWIFT, SAA and related payment systems. Experience in interacting with the key local clearing organizations would be an advantage

Experience in regulatory projects related to HKICL, HKMA and SWIFT and the related backend system enhancement (e.g. HKICL drill test, HKICL FPS release, SWIFT ISO20022)

Good knowledge with financial products would be an advantage

Strong interpersonal skill, self-driven with strong sense of responsibility and capability to work independently

Proficient in written, spoken English and Chinese. Fluent in Mandarin speaking is necessary

Ping An Bank Hong Kong Branch is a key overseas subsidiary of Ping An Bank Co., Ltd., a leading national joint-stock commercial bank in China. Established in 2002, the branch is strategically located in Hong Kong, a global financial hub, and serves as a vital link for the bank's international expansion.

The branch provides a comprehensive range of financial services to both retail and corporate customers, including deposit products, loans, investment solutions, and foreign exchange services. Leveraging the resources and expertise of Ping An Group, the branch is committed to delivering high-quality, innovative financial solutions tailored to meet the diverse needs of its clients.

Ping An Bank Hong Kong Branch is a key overseas subsidiary of Ping An Bank Co., Ltd., a leading national joint-stock commercial bank in China. Established in 2002, the branch is strategically located in Hong Kong, a global financial hub, and serves as a vital link for the bank's international expansion.

The branch provides a comprehensive range of financial services to both retail and corporate customers, including deposit products, loans, investment solutions, and foreign exchange services. Leveraging the resources and expertise of Ping An Group, the branch is committed to delivering high-quality, innovative financial solutions tailored to meet the diverse needs of its clients.