Operation Specialist, Data Centre (Contract, Bank, HK$30-40K)

Global Talent Services Limited; Hong Kong; Vor Ort; HKD 360.000 - 480.000; Vollzeit

Zusammenfassung

Global Talent Services Limited is recruiting for a Data Centre Operations Specialist for a large bank in Hong Kong. The role covers facility monitoring, asset management, and remote hands services to support 24x7 production and disaster recovery operations.

You will handle installations, decommissioning, access control, and batch job management, using Windows, UNIX, and AS400 platforms. A higher diploma in IT plus 4–6 years of relevant experience is preferred.

Qualifikationen

• Higher diploma / diploma in computer science, information technology, or a related field preferred.
• Minimum 4-6 years of relevant data centre operation and batch execution experience.

Aufgaben

• Monitor facility and data centre environment; escalate alarms as needed.
• Perform regular inventory of data centre hardware and update location mappings.
• Execute standard installation and decommissioning of IT equipment; ensure data sanitization.
• Provide access/escort services and maintain access logs for security.
• Maintain 24x7 hotline and contact information for Production and DR centres.
• Deliver daily remote hands services including tape handling for backups.
• Follow defined procedures for Windows/UNIX/AS400 applications and batch jobs.
• Monitor email alerts, report daily operations status, and escalate delays as required.
• Support user account validation and approvals during off-hours per guidelines.

Kenntnisse

24x7 shifts

MS Office

Independence

Teamwork

Ausbildung

Higher diploma / diploma in computer science or IT

Tools

Windows

UNIX

AS400

Jobbeschreibung

Our client is a large bank, and theyare urgently seeking qualified candidates with the following responsibilities and qualifications.

Purpose of the job:

This role performs Data Centre operation, facility monitoring, inventory management, devices decommissioning, Data Centre access control and escort services, remote hands services, daily batch execution, monitoring, reporting and escalating issues to responsible parties. Maintain 24x7 hotline services in Production and DR Data Centres.

Responsibilities:

Facility Monitoring:

• Perform routine walk-through and log readings to ensure stable and safe physical environment in data centre premises. Escalate to relevant support teams when alarms / alert lights are detected.

Inventory and Asset Management:

• Perform regular inventory stocktaking of data centre hardware.
• Maintain up-to-date records of hardware in/out movements, including diagrammatic rack space and location mapping.
• Ensure the handling procedures being followed for access and security key management in the data

Installation and Decommissioning:

• Execute standard installation procedures for hardware and IT equipment.
• Perform degaussing and disposal of hardware in compliance with the Bank’s data sanitization standards.

Access and Escort Services:

• Provide escort services for personnel accessing the data centre.
• Maintain the accuracy of data centre access logs.

Hotline and Contact Management:

• Maintain 24x7 hotline and point-of-contact information for both Production and DR data centres.

Remote Hands Services:

• Provide daily remote hand services including tape insertion/ejection and preparation of scratch tapes for AS400 production backups.

Manual Operations:

• Follow the instructions and execute daily manual operations for applications running on Windows, UNIX and AS400.
• Submit, hold, and monitor batch jobs based on the planned schedules.
• Perform regular service restart and server reboot according to the operation procedures.
• Escalate the issues to relevant responsible parties according to the predefined instructions.
• Contact external parties for delays in operation tasks based on the predefined instructions.

Monitoring and Alerts:

• Monitor email alerts and notifications and perform the activities as instructed.

Reporting and Communication:

• Provide daily operations status reports.
• Maintain inventory of offsite tapes and hardware awaiting rack mounting or disposal.

User Account Services:

• Maintain helpdesk service during non-office hours for user account request validation and approval based on the predefined instructions.

Requirements:

Education and Qualification:

• Higher diploma / diploma in computer science, information technology, or a related field is preferred.

Work Experience:

• Minimum 4-6 years of relevant experience in data centre operation and batch execution for Operation Specialist.
• Experience in banking industry is preferred but not mandatory.

Personal Skills:

• Willing to work 24x7 shifts and perform routine tasks based on predefined instructions.
• Able to communicate and have knowledge on Microsoft office (Word, Excel, Outlook).
• Ability to work independently and in a team-oriented environment.

Our client offers attractive remuneration package to right candidates.