Restaurant Operations Manager

Party Alc Limited; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Benefits offered by this job

Statutory holidays

Annual leave

Professional training

Career progression opportunities

Job summary

Party Alc Limited in Hong Kong is seeking a Restaurant Operations Manager for our premium fine-dining venue spanning 10,000 sq ft. You will take overall charge of operations, lead front-of-house teams, uphold Michelin-inspired service standards, and drive revenue through VIP hospitality and private events.

The role requires at least 5 years in fine dining with operational-management experience, fluency in Cantonese, Mandarin, and English, strong wine knowledge, and ability to host international

Qualifications

• Minimum 5 years in fine dining with operational-management experience.
• Fluent in Cantonese, Mandarin and English (spoken and written).
• Substantial beverage and wine knowledge; sommelier qualifications desirable.

Responsibilities

• Take charge of restaurant operations; oversee front-of-house activities and lead the team.
• Host key VIP guests; nurture repeat relationships and develop corporate/private-banquet business.
• Manage cost control, rostering, stocktaking, and venue utilisation; monitor KPIs and drive improvements.
• Develop and deliver service training for front-of-house teams; resolve incidents and guest complaints.
• Provide wine-and-food pairing recommendations to guests; refine wine list.
• Ensure compliance with HK food-safety, fire-safety and labour regulations; support events and media activities.

Skills

Cantonese

Mandarin

English

POS systems

Wine knowledge

VIP hosting

Education

Sommelier qualifications desirable

Job description

Restaurant Operations Manager for a premium fine-dining restaurant situated in a prime Hong Kong location, spanning 10,000 sq. ft. Operating to Michelin-inspired service standards, catering to a mix of a la carte guests, VIP hospitality, corporate functions and bespoke private events. The venue features multiple private VIP rooms, scenic dining zones and a dedicated lounge for luxury dining experiences.

Key responsibilities

Take overall charge of restaurant operations; oversee day-to-day front-of-house activities, lead the team and implement service standards to consistently deliver premium fine-dining quality.

Manage client relationships: personally host key VIP guests, nurture repeat-customer relationships, and develop corporate and private-banquet business to drive revenue growth.

Manage cost control, staff rostering, stocktaking and venue utilisation; monitor daily operational KPIs and propose improvement measures to meet operational and revenue targets.

Develop and deliver service training for front-of-house teams; resolve on-site incidents and guest complaints to safeguard the brand's premium reputation.

Draw on extensive beverage knowledge to support wine-list refinement, guide beverage sales and provide professional wine-and-food pairing recommendations for guests.

Ensure full compliance with Hong Kong food-safety, fire-safety and labour regulations; support delivery of special events, private functions and media-related activities.

About you

Minimum 5 years' solid working background in fine dining, with proven operational-management experience and a good understanding of Hong Kong's high-end F&B market dynamics.

Strong language ability: fluent in Cantonese, Mandarin and English (spoken and written), able to independently host local, Mainland and international VIP guests.

Substantial practical beverage and wine knowledge, confident with wine-and-food pairing suggestions; sommelier-related qualifications are highly desirable.

Strong aptitude for guest relationship management, VIP hosting and corporate/private-banquet business development; high emotional intelligence and excellent on-site problem-solving skills.

Well-groomed professional demeanor; prepared to work restaurant-style rotating shifts including evenings and weekends; competent with POS systems.

Prior experience in Michelin-starred restaurants or top-tier hotel fine-dining outlets will be prioritized.

Statutory holidays, paid annual leave, sick leave, employee protection schemes and in-house professional training with clear career-progression pathways

Premium working environment, stable team and substantial long-term development opportunities

About us

We are a premium fine-dining restaurant situated in a prime Hong Kong location. Operating to Michelin-inspired service standards, we cater to a mix of a la carte guests, VIP hospitality, corporate functions and bespoke private events. The venue features multiple private VIP rooms, scenic dining zones and a dedicated lounge for luxury dining experiences.
香港萬呎高端Fine Dining 餐廳｜餐廳營運經理 招聘