On-Site IT Support Engineer: PCs & Mobile Devices

Swing Consulting Ltd.; Hong Kong; On-site; HKD 167,400 - 279,000; Full time

Job summary

A consulting firm in Hong Kong is looking for an IT Support Technician to provide on-site technical support for PCs and mobile devices. Responsibilities include setting up computers, managing tickets, and ensuring timely issue resolution. Candidates should have 2 to 5 years of IT support experience and a solid understanding of PC hardware and mobile operating systems. Experience in a financial environment is a plus. Join us to enhance our customer service excellence!

Qualifications

• 2 to 5 years of IT support experience.
• Good understanding of PC hardware and peripherals.
• Experience in financial/banking environment is an advantage.

Responsibilities

• Provide on-site technical support for PCs and mobile devices.
• Set up computers and install software systems.
• Record and manage incidents in ticket-tracking system.

Skills

IT support experience

Customer service

PC hardware knowledge

Microsoft Windows support

Mobile OS exposure (iOS, Android)

Job description

A consulting firm in Hong Kong is looking for an IT Support Technician to provide on-site technical support for PCs and mobile devices. Responsibilities include setting up computers, managing tickets, and ensuring timely issue resolution. Candidates should have 2 to 5 years of IT support experience and a solid understanding of PC hardware and mobile operating systems. Experience in a financial environment is a plus. Join us to enhance our customer service excellence!