Onsite Desktop & IT Support Engineer

Classy Wheeler Limited; Hong Kong; On-site; HKD 167,400 - 223,200; Full time

Job summary

A fast-growing IT services provider in Hong Kong is seeking an IT Support Technician to deliver on-site user support and maintain IT systems for various clients. The ideal candidate should have a Higher Diploma in IT, 2 years of experience in desktop support, and be proficient in Microsoft Windows and related applications. Strong communication skills in both English and Chinese are essential for this role, which involves local travel and offers a 5-day work week.

Qualifications

• 2 years working experience in user desktop support.
• Proven knowledge of LAN networks and server operations.
• Familiar with Lenovo, Dell, HP hardware and mobile devices.

Responsibilities

• Provide on-site user support for clients.
• Maintain clients' IT systems including desktops and laptops.
• Install, troubleshoot, and maintain applications and operating systems.

Skills

User desktop support

Windows Operating Systems

Time management

Communication skills

English proficiency

Chinese proficiency

Education

Higher Diploma in Information Technology or related disciplines

Tools

ServiceNow

Microsoft Office/OFF365

Adobe

Anti-Virus software

Job description

A fast-growing IT services provider in Hong Kong is seeking an IT Support Technician to deliver on-site user support and maintain IT systems for various clients. The ideal candidate should have a Higher Diploma in IT, 2 years of experience in desktop support, and be proficient in Microsoft Windows and related applications. Strong communication skills in both English and Chinese are essential for this role, which involves local travel and offers a 5-day work week.