Officer, Property Management

Hongkong Land Limited; Hong Kong; On-site; HKD 480,000 - 600,000; Full time

Job summary

Hongkong Land Limited is seeking a skilled Property Building Manager to oversee daily operations of a Grade-A office tower in Hong Kong. You will ensure service excellence for tenants and visitors, and lead tenant liaison, contractor management, and operational processes.

Ideal candidates hold a degree in Property Management or related fields, with 2–3 years of applicable experience, and strong English and Chinese communication skills. Proficiency in MS Office is a plus.

Qualifications

• Degree in Property Management, Facilities Management, or related disciplines.
• 2–3 years of relevant experience in Grade‑A office building management.
• Strong customer service mindset and excellent communication skills.
• Experience in tenant liaison and contractor management.
• Proficiency in English and Chinese.

Responsibilities

• Manage daily property operations and ensure excellent service delivery to tenants and visitors.
• Build and maintain relationships with tenants, handling enquiries, requests, and complaints in a professional manner.
• Coordinate tenant fit-out, reinstatement, handover and takeover activities.
• Assist in preparing management budgets and monitor building accounts.
• Monitor performance of security, cleaning, maintenance and other service contractors.
• Support emergency response, incident management, and business continuity initiatives.
• Coordinate property enhancement projects, refurbishment works, and tenant alteration works to ensure minimal disruption to operations.
• Liaise with tenants, contractors, consultants, government authorities, and internal stakeholders on operational matters.
• Prepare operational reports, correspondence, records, and management documentation.
• Perform other ad hoc tasks as assigned.

Skills

Customer service

Communication

Interpersonal skills

English & Chinese

Education

Degree in Property Management

Job description

• Manage daily property operations and ensure excellent service delivery to tenants and visitors.
• Build and maintain strong relationships with tenants, handling enquiries, requests, and complaints in a professional manner.
• Coordinate tenant fit-out, reinstatement, handover and takeover activities.
• Assist in preparing management budgets
• Assist in monitoring the expenditure of the building accounts
• Monitor the performance of security, cleaning, maintenance and other service contractors.
• Support emergency response, incident management, and business continuity initiatives.
• Coordinate property enhancement projects, refurbishment works, and tenant alteration works to ensure minimal disruption to operations.
• Liaise with tenants, contractors, consultants, government authorities, and internal stakeholders on operational matters.
• Prepare operational reports, correspondence, records, and management documentation.
• Perform other ad hoc tasks as assigned.

What you’ll need to succeed:

• Degree in Property Management, Facilities Management, or related disciplines.
• 2-3 years of relevant experience in management of Grade-A office building.
• Strong customer service mindset with excellent communication and interpersonal skills.
• Experience in tenant liaison, contractor management, and building operations.
• Able to work independently and effectively in a fast-paced environment.
• Good command of spoken and written English and Chinese.
• Proficient in Microsoft Office applications.
• Holder of PMP Licence is an advantage.

Information collected is for this recruitment and selection only. Applicants not hearing from us within four weeks from the date of advertisement may consider their applications unsuccessful. All documents and personal data of unsuccessful applicants will be destroyed once the post is filled.