Officer (Community Relations)

Hong Kong Housing Society; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Hong Kong Housing Society is seeking a Communications and Community Engagement Officer to support planning and delivery of community, educational and youth programmes. You will coordinate events, exhibitions, and outreach to promote stakeholder participation and public awareness; ensure a positive visitor experience at the Housing Society Exhibition Centre.

You will develop relationships with local groups, schools and partners, prepare promotional materials, and monitor programme performance.

Qualifications

• Degree holder in Communications, Public Relations, Social Sciences, Marketing, Event Management, or related disciplines.
• Minimum 2 years of experience in community relations, youth development, stakeholder engagement, event management or related fields.
• Experience in managing community programmes, educational activities or youth engagement initiatives is preferred.
• Project coordination and event management skills.
• Strong organisational and multitasking skills with attention to detail.
• Strong written and verbal communication skills in English, Cantonese and Putonghua.
• Basic knowledge of graphic design for communications; knowledge of photo editing and video editing is an advantage.
• Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint.
• Knowledge of design software, including Adobe Photoshop, Canva, is an advantage.

Responsibilities

• Support the planning and delivery of community, educational and youth engagement programmes to promote stakeholder participation and contribute to the organisation's community relations objectives.
• Execute communication and engagement initiatives by coordinating events and activities, including community and youth engagement programmes, seminars, exhibitions and related outreach activities, to enhance public awareness and stakeholder engagement.
• Maintain the daily operation of Housing Society Exhibition Centre to ensure a positive visitor experience, including overseeing booking arrangements, guided tours, housekeeping coordination and related operational functions.
• Develop and maintain effective relationships with community stakeholders, including local groups, schools, educational institutions, community organisations and service partners, to facilitate programme implementation and strengthen community engagement.
• Prepare and coordinate promotional and communication materials, including publications, digital content and event publicity materials, through basic graphic design, photo editing and video production support to enhance programme visibility and participation.
• Monitor programme implementation and performance, collect participant feedback, prepare reports and provide recommendations to enhance programme quality, service effectiveness and stakeholder experience.
• Provide administrative and operational support to the team, including procurement, payment processing, record management and reporting, ensuring compliance with established policies, procedures and service standards.

Skills

Community relations

Event management

Stakeholder engagement

Communication skills

Graphic design basics

Microsoft Office

Project coordination

Multitasking

Education

Degree in Communications/PR/Marketing/Events

Tools

Adobe Photoshop

Canva

Microsoft PowerPoint

Microsoft Excel

Job description

• Support the planning and delivery of community, educational and youth engagement programmes to promote stakeholder participation and contribute to the achievement of the organisation's community relations objectives.
• Execute communication and engagement initiatives by coordinating events and activities, including community and youth engagement programmes, seminars, exhibitions and related outreach activities, to enhance public awareness and stakeholder engagement.
• Maintain the daily operation of Housing Society Exhibition Centre to ensure a positive visitor experience, including overseeing booking arrangements, guided tours, housekeeping coordination and related operational functions.
• Develop and maintain effective relationships with community stakeholders, including local groups, schools, educational institutions, community organisations and service partners, to facilitate programme implementation and strengthen community engagement.
• Prepare and coordinate promotional and communication materials, including publications, digital content and event publicity materials, through basic graphic design, photo editing and video production support to enhance programme visibility and participation.
• Monitor programme implementation and performance, collect participant feedback, prepare reports and provide recommendations to enhance programme quality, service effectiveness and stakeholder experience.
• Provide administrative and operational support to the team, including procurement, payment processing, record management and reporting, ensuring compliance with established policies, procedures and service standards.

The Person

• Degree holder in Communications, Public Relations, Social Sciences, Marketing, Event Management, or related disciplines.
• Minimum 2 years of experience in community relations, youth development, stakeholder engagement, event management, or related fields.
• Experience in managing community programmes, educational activities or youth engagement initiatives is preferred.
• Project coordination and event management skills.
• Strong organisational and multitasking skills with attention to detail.
• Strong written and verbal communication skills in English, Cantonese and Putonghua.
• Basic knowledge of graphic design for communications and promotional purposes; knowledge of photo editing and video editing is an advantage.
• Proficiency in Microsoft Office applications, including Word, Excel and PowerPoint.
• Knowledge of design software, including Adobe Photoshop, Canva, is an advantage.