Assistant Manager, Community Engagement and Education

Urban Renewal Authority; Hong Kong Island; On-site; HKD 420,000 - 660,000; Full time

Job summary

Urban Renewal Authority in Hong Kong invites an Assistant Manager, Community Engagement and Education to lead engagement planning for corporate-wide initiatives and district-based urban renewal programmes, coordinating stakeholder mapping, strategy, and timely responses.

The role requires a degree in Public Administration or related field and at least five years' experience in stakeholder engagement, with strong English and Chinese communication skills; Putonghua is a plus.

Qualifications

• Degree in Public Administration, Communications or related field.
• 5+ years full-time experience in stakeholder/community engagement.
• Experience liaising with Government Departments, LegCo, District Councils or NGOs in HK.
• Strong interpersonal, problem-solving and stress management skills.
• Proficient English and Chinese; Putonghua an advantage.

Responsibilities

• Assist in preparing community engagement tactics and action plans for corporate initiatives, policy reviews and district urban renewal programmes.
• Develop and maintain liaison networks with government bodies, Legislative Council Members, District Council members, NGOs and stakeholder groups.
• Produce communication materials addressing stakeholders' concerns and fostering mutual understanding.
• Monitor social media sentiment and provide actionable insights to management.
• Coordinate with internal divisions and external stakeholders to respond to enquiries, complaints and emerging issues.

Skills

Interpersonal skills

Problem-solving

Stress management

Communications (English & Chinese)

Independent under pressure

Education

Public administration

Communications

Job description

Assistant Manager, Community Engagement and Education

Assist in the preparation of effective community engagement tactics and action plans, including stakeholder mapping, engagement planning, issue anticipation, as well as the delivery of community engagement programmes, for corporate-wide initiatives, policy reviews and district-based urban renewal programmes.

Develop and maintain a vibrant liaison network with various stakeholders, including but not limited to Government Departments, Legislative Council Members, District Council members, professional bodies, interest / concern groups, NGOs and other stakeholders concerned.

Responsible for the production of communication materials which address stakeholders' concerns and foster mutual understanding between the Authority and the local communities

Perform daily monitoring and analysis of social media sentiment; proactively identify emerging issues and provide actionable insights/recommendations to management.

Coordinate with internal divisions and external stakeholders to develop timely, coordinated and sensitive responses to enquiries, complaints, petition, and emerging issues.

Undertake any other duties and ad-hoc tasks as assigned by supervisors to meet business and operational needs

Requirements:

Degree holder in Public Administration, Communications, or related fields

Minimum 5 years full-time experience in related fields, experience in stakeholder and community engagement work will be an added advantage

Experience in liaising with Government Departments, Legislative Council, District Councils or NGOs in Hong Kong is highly preferred

Strong interpersonal, problem-solving, and stress management skills; ability to work independently under pressure

Strong public affairs acumen with sound logical thinking and project management skills

Good oral and written communication skills in English and Chinese, proficient in Putonghua is an advantage

Closing date for application: 17 September 2026