Community Relation Officer / Community Liaison Officer

Flow State Recruitment; Hong Kong; On-site; HKD 223,200 - 279,000; Full time

Job summary

A recruitment agency is seeking a Community Relation Officer in Hong Kong. The ideal candidate will manage community relations, handle complaints, and liaise with the public. Applicants must have a degree in communication or public relations and at least one year of experience in public affairs. Fluency in English, Cantonese, and Mandarin is required. Join a dynamic team and contribute to positive community interactions.

Qualifications

• 1+ year of experience in public affairs and community relations.
• Proven ability to handle complaints effectively.
• Organized with efficient face-to-face interaction.

Responsibilities

• Handle and respond to complaints and publicity matters.
• Prepare press materials and monthly newspapers.
• Attend public consultation forums.

Skills

Communication skills

Crisis management

Fluency in English

Fluency in Cantonese

Fluency in Mandarin

Education

Degree in communication or public relations

Job description

Community Relation Officer / Community Liaison Officer

Job Openings Community Relation Officer / Community Liaison Officer

About the job Community Relation Officer / Community Liaison Officer

Job Description

Job Duties:

• Handling and responding to complaints, and publicity matters;
• Preparing press materials, and monthly newspapers for the works project;
• Preparing presentation materials and attend public consultation forums;
• Liaising with the general public;
• Preparing monthly and quarterly reports, project brochures, fact sheets, newsletter, etc. to the satisfaction of the Project Manager

Job Requirements:

• Degree in communication, public relations or related disciplines;
• Minimum 1 year of hands-on experience in public affairs, community relations, complaint handling, corporate communications and crisis management;
• Good communication skills and face to face interaction, organized and efficient;
• Able to speak fluent English, Cantonese and Mandarin.